Product Owner - Card Payments

Product Owner - Card Payments

We at FinSANA are seeking a highly skilled and experienced Product Owner to join our dynamic team, reporting directly to the Director of Global Payments. The successful candidate will play a key role in shaping strategic initiatives that facilitate our overall portfolio of payment solutions.

RESPONSIBILITIES

Act as Product Owner (PO according to Scrum/Agile methodology) for all Card payment related projects.

Be a key member in designing, co-owning, delivering card payment initiatives road map.

Act as a "bridge" between Business stakeholders, Software development, Financial Operations and most importantly, the customer.

Key areas of focus for this role (not exclusive):

Vision and Product strategy alignment for Card payment technology.

Customer experience definition (UX/UI).

Prioritization and Road map management.

Ownership of backlog items.

Adaptability to continuous engagement and learning.

Feature design and exploration: Lead the charge in identifying & prioritizing new product features backed by clear market research and data analysis.

Cross Functional Collaboration: Bridge the gap between departments, fostering seamless communication and collaboration across all teams.

Road Map commitments: Own and drive product road map related to Card payments, ensuring alignment with departmental objectives.

Backlog management: Curate and prioritize our product backlog based on Business Unit needs and priorities to their clients.

Stakeholder engagement: Effectively communicate product goals and updates to internal teams and stakeholders.

Quality assurance: Stand in as the end user, during Quality Assurance efforts to ensure customer satisfaction for the card payment products embedded in our technology.

Reporting: Establish and maintain Key Performance Indicator reports (daily/weekly) specific to all Card payments products (payments, gift/rewards and loyalty) across all brands.

QUALIFICATIONS

Good knowledge of third-party payment processor functions and processes.

Comfortable working with ERP- Accounting software. Good knowledge of bank account reconciliation processes.

Some understanding of Loan servicing industry.

Bachelor's degree (Accounting) or equivalent combination of education and relevant industry experience.

Min of 5 years experience in the field of Bank and or card processing (gift, loyalty and rewards and payments).

Excellent communication skills.

Excellent computer skills.

Attention to detail.

Able to work independently or as part of a team.

Good analytical & accounting abilities.

Knowledge of accounting (industry practices).

Good understanding of Microsoft suite of applications (MS Word, Excel, PowerPoint, Outlook, Teams).

WHY JOIN US?

Paid personal/sick days + paid time off.

Accessible location - short walk from Metro De La Savane.

Health, Dental, Life Insurance for you and your family.

Work-life balance.

Casual dress code.

Beverages and snacks.

Employee Referral Program.

RRSP Matching Contributions Program.

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