Employee Services Associate

OverviewThe purpose of the role is to activate and execute all Pakistan's Back Office and Local business service delivery agenda for Employee Services, TA, TM, TR, Learning, Facilities, and Temp. Labor services in his/her designated locations.ResponsibilitiesEnsure a consistent service delivery of HR Ops back office and Local business services to all concerned parties.Work along with local HR and COEs in supporting the employee life-cycle in his/her designated activities in addition to ensuring adherence to the company's policies and procedures, labor law, and position management principles.Maintain proper workflows & SLAs with other HR work streams to ensure a smooth delivery.Support HR Audit/Visits and ensure compliance to GCS.Execute the activities in the following verticals in his/her designated areas including:Employee ServicesCentralized E-filing Administration and updating P-file documents from locations.Onboard the new hires on various HR systems L5- (L01 /L05).Oversee Employee exit management (checklist and survey) and completion of clearance process.Generate resignation letters on employee request.Oversee monthly Probation Management process - survey administration and letter generation.Administer HR letters (ad hoc requests for visa/allowances etc.).Talent AcquisitionOrganize and conduct Recruitment Drives for Levels A, B and C.Coordinate Preboarding & Onboarding support for locations (including offer letter creation and extension, Pre-employment forms, joining medical check, background verification (criminal, degree and ID card verification) etc.).Support TA administration activities in L5- hiring process at site.Total RewardProvide Payroll related inputs (T&A, Overtime and AWOL, HR related one-time payments, etc.).Support in Benefits and Loans enrollment as requested.Support in Benefits Tier 1 Query handling.Support in Renewal and Termination of Third Party contracts for contingent labor workforce.Support in calculation of Third Party Incentive and Allowances.Ensure timely Third Party Payroll processing by closely working with Third Party Vendors and the PepsiCo Finance Team.Support in employee salary disbursement (pay slips etc.).OD and TM SupportSupport PMP on-ground activation for all phases (objective setting, mid-year and year-end) covering all frontline employees.Support on Core People Process roll out. This includes but is not limited to on-ground Survey administration via roadshows for frontline employees for Org Health and MPW.Provide Learning logistics support (venue organization, coordination with vendors/trainers, invoicing, learning attendance and feedback administration).Organize and administer CoC training for frontline employees, new hires, and third party employees.Provide logistics support for HR Events (Rewards and Recognition, Function Annual events, HR Townhalls). Support creation of event content such as communications, presentations, invites etc.Time Capture System administrator for Time & Attendance systemEnsure monthly upload of Shift rosters.Send approval reports to Managers for attendance/leaves/AWOL/Overtime.Send monthly payroll input for time and attendance and overtime.Send attendance rosters to vendors after every shift for calculation of vendor payments.Validate vendor invoices and share with HR Manager.Receive invoice, PO, PR, and GR details & share with AP team in HO for processing.HR Ops and Service deliveryWork as an integral part in the BU HR Ops team projects deliverables.Act as a focal point for the accounts HR operations deliverables.Manage all the requested reporting repository for the accounts deliverables.Identify opportunities for process enhancement and digitization.Accountable for handling all accounts queries through the agreed SLAs and identified channels.Qualifications0-3 years of general professional experience in HR preferable in HR ops. Good customer interface and focusing on employee experience excellence. Time management - ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity. Technical / Functional Skills & Knowledge of HR Tools and Interfaces. Proficient in Microsoft Office.

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