الصفحة الرئيسية الإمارات العربية المتحدة Front Office - Assistant Director of Front Office - German Speaker

الصفحة الرئيسية الإمارات العربية المتحدة Front Office - Assistant Director of Front Office - German Speaker

Front Office - Assistant Director of Front Office - German Speaker

دوام كامل في Rotana Hotels في UAE
نُشرت يوم December 22, 2024

تفاصيل الوظيفة

We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Director of Front Office, you are responsible for assisting the Director of Rooms in leading and managing all sections of the Front Office Department to ensure the highest standards of service. Your role will include key responsibilities such as:

  1. Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition.
  2. Inform other operating departments, notably Housekeeping, of all Front Office matters that concern them.
  3. Establish and maintain effective employee relations.
  4. Assist the Director of Front Office / Front Office Manager in employee-related matters such as appraising and consulting.
  5. Assist in the preparation of statistical, performance, and forecast reports as necessary to facilitate annual budget and strategic plan preparation and provide management with marketing information.
  6. Assist in monitoring and controlling department costs on an ongoing basis to ensure performance against budget.
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