key account coordinator

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

· Maintain a harmonious work environment · Input and monitor work orders into BOSS · Invoice work as completed · Assist colleagues to carry out work as the need arises · Perform any other functions as directed by Business Manager · Support areas of company enterprise · Maintain general tidiness of back-office area · Ensure Filing is kept up to date · Order office consumables timely, according to needs · Liaise with internal clients · Ensure that all back-office activities are allocated in a fair and systematic manner · Where necessary, briefing back-office resources for special projects · Ensure optimum utilization of resources in respects of cost control, maintenance, or improvement of quality of back-office activities · Monitor back office KPI performance closely · Identify training need for back-office staff · Comply with company rules, regulations, and codes · Ensure and adopt, at all times, a safe behavior by exercising due regard for. the health and safety of SGS employees and clients, in line with SGS policies and procedures · Comply, at all times, with SGS Code of Integrity and Professional Conduct

Qualifications

· Effective communication · Strong customer service orientation · Teamwork and cooperation · Professional presentation · Able to coordinate and motivate a back-office team towards a common goal · Able to work independently and to coordinate several activities simultaneously · Able to interact with all levels of management, employees, and clients · Able to negotiate and manage back-office arrangements · Good communication and interpersonal skills · Acts quickly and decisively; able to make tough calls · Works well under pressure · Fluent English

Additional Information

· Bachelor’s degree in any relevant field.

· 3 to 5 years of experience in back-office activities in service provider company (better inspection and certification.