Maternity Cover - Receptionist

Administrative Assistants (Administration & Office Support) Asia Pacific Schools is one of the most renowned schools in the Klang Valley, serving about 1,800 children across the International Curriculum and Malaysian National Curriculum. Our approach to children’s education and growth encompasses academic rigor, pastoral care, and genuine relationships, with appropriate tools and technology seamlessly binding it all together. In doing so, we are developing well-rounded, confident individuals who are ready for the challenges of the world. Asia Pacific Schools (APS) is extremely pleased to be part of International Schools Partnership (ISP), a dynamic network of 60+ schools in 16 different countries committed to an organisational learning culture of ‘getting better’. The Asia Pacific Schools promotes equality and is an equal opportunity employer that prohibits discrimination and harassment of any kind. We are committed to diversity and inclusion, as well as providing employees with a work environment that is free of discrimination and harassment. Culture and Values • A culture of engagement and trust, where staff contributions are recognized and valued. • A passionate and motivated team of professionals who put children at the heart of decision-making. • An embedded whole campus commitment to professional development and a commitment to serving others. • A peer network of like-minded teaching colleagues and support from non-academic staff. • Access to expertise, best practices sharing and learning opportunities across countries and cultures. • A commitment to employee well-being. Position: Maternity Cover for Receptionist We are seeking to hire a Maternity Cover for Receptionist with experience in an international school for commencement in January 2024. Purpose of Role To lead learning through a supportive and trusting environment within the department. Innovation and creativity are developed at every level by encouraging collaboration, reflection, effective time management, and communication. This in turn will allow positive progression of both the team and the curriculum. Key Responsibilities

• Deliver excellent customer service at all times.
• Answer and redirect incoming calls with care and in an efficient manner.
• Receive and direct all enquiries in a pleasant and courteous manner.
• Receive and relay telephone, email, fax, and other messages promptly to internal stakeholders.
• Deal with enquiries in a professional and courteous manner, in person, on the telephone, email, or other media.
• Attend to queries from parents, teachers, students, and staff and ensure that their query is redirected and an answer is given.
• Assist in always keeping the main lobby/reception area clean and tidy, creating a positive image for visitors.
• Fulfill, where possible, all reasonable requests from visitors to ensure their comfort, satisfaction, and safety.
• Assist in the booking and coordination of meetings using the meeting room at the admissions/marketing area.
• Be resourceful regarding school programmes and transmit information appropriately with administrators, teachers, and students through emails, phone calls, or any approved channels, and respond to general questions.
• Carry out any other duties as assigned by the head of parents’ services from time to time.

Skills, Qualifications, and Experience 1. Candidates must possess at least a Diploma or Bachelor’s in communication, business or its equivalent. 2. Proven work experience as a Receptionist, Front Office Representative, or similar role. 3. Solid written and verbal communication skills. Person Specification • Patient, responsible, and passionate about teaching. • Friendly and loving towards children. • Promote and safeguard the welfare of children and young people for whom they are responsible with whom they come into contact. • Ability to commence employment in January 2024. How To Apply Interested candidates are invited to send in a letter of application including the reasons for applying, together with a comprehensive CV, a recent passport-size photograph, and contact details of two referees (one of which must be from your current employer) to hr@apschools.edu.my . Early application is encouraged as we reserve the right to appoint as soon as a suitable candidate has been identified. #J-18808-Ljbffr