الصفحة الرئيسية المملكة العربية السعودية Customer Service Representative - English Speaker
الصفحة الرئيسية المملكة العربية السعودية Customer Service Representative - English Speaker
Customer Service Representative - English Speaker
تفاصيل الوظيفة
The Customer Service Representative plays a crucial role in the insurance and third-party administration (TPA) sector by acting as the primary point of contact for clients. This position requires a dedicated individual who can effectively address customer inquiries, resolve issues, and provide information about insurance products and services. The ideal candidate will possess excellent communication skills and a strong customer-oriented mindset, ensuring a positive experience for all clients. Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide detailed information about insurance products and services to clients.
- Assist customers in completing insurance applications and claims processes.
- Resolve customer complaints and issues in a timely and effective manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction.
- Stay updated on industry trends and changes in insurance policies.
- Train new team members on customer service protocols and best practices.
- Conduct follow-up calls to ensure customer satisfaction post-interaction.
- Participate in team meetings and contribute to process improvement initiatives.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in using customer service software and tools.
- Empathetic and patient with customers.
- Team player with a positive attitude.
- Ability to adapt to changing situations and customer needs.
- Experience in the insurance industry is a plus.
- Strong organizational skills and time management.
- Willingness to learn and grow within the company.
- Proficient in customer service software and CRM systems.
- Strong communication skills, both verbal and written.
- Ability to handle difficult conversations with professionalism.
- Knowledge of insurance products and services.
- Excellent time management and organizational skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Fluency in English; additional languages are a plus.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Almajdouie
-
Level 5 Diploma in Customer Service Inspire London College83 درهم
661 درهممدة الدورة التدريبية: Upto 4 Weeks -
Call Centre & Customer Service Beginner Alpha Academy92 درهم
1,028 درهممدة الدورة التدريبية: Upto 8 Hours
Similiar Jobs that might interest you
Senior Public Relations Representative
Saudi Aramco (ASC)... . Overview We are seeking a Senior Public Relations Representative to join our Planning & Performance ...
المملكة العربية السعودية 9 أيام مضت
Senior Public Relations Representative
Saudi Aramco... . Overview We are seeking a Senior Public Relations Representative to join our Planning & Performance ...
المملكة العربية السعودية 9 أيام مضت
Lead Corporate Business Ethics Representative
Saudi Aramco (ASC)... Corporate Business Ethics Representative will have ... Training and Development and Public Relations, among others. Saudi ...
المملكة العربية السعودية 9 أيام مضت
Lead Corporate Business Ethics Representative
Saudi Aramco... Corporate Business Ethics Representative will have ... Training and Development and Public Relations, among others. Saudi ...
المملكة العربية السعودية 9 أيام مضت
PM322-ESG-Service Supervisor II-PM
Halliburton... location and promotes excellent customer relations at the worksite. Plans and ...
المملكة العربية السعودية 9 أيام مضت
S408-ESG-Technical Services Spec, Prin
Halliburton... through 15 years of directly related work experience. Halliburton is an ...
المملكة العربية السعودية 9 أيام مضت
Speechwriter
Saudi Aramco (ASC)... external publications for ... relationships with senior executives, their ... international relations; business; academia ...
المملكة العربية السعودية 9 أيام مضت
Speechwriter
Saudi Aramco... external publications for ... relationships with senior executives, their ... international relations; business; academia ...
المملكة العربية السعودية 9 أيام مضت
CL11-ESG-Svc Leader-Slickline
Halliburton... Interact with the customer&aposs representatives at the well site to ...
المملكة العربية السعودية 9 أيام مضت
NDE Quality Inspector - Dammam- Saudi Arabia
NES Fircroft... ordinate with customer's representative for material require ... site. Perform other quality related activities assigned by ...
المملكة العربية السعودية 9 أيام مضت
Lead Planner (Completion & Linger Hanger) - O&G
NES FircroftNES Fircroft is a leading recruitment firm for energy, engineering, and life sciences sectors. We are looking out for ...
المملكة العربية السعودية 9 أيام مضت
Lead Planner (Completion & Linger Hanger) - O&G
NES FircroftNES Fircroft is a leading recruitment firm for energy, engineering, and life sciences sectors. We are looking out ...
المملكة العربية السعودية 9 أيام مضت
Lead Planner (Completion & Linger Hanger) - O&G
NES FircroftNES Fircroft is a leading recruitment firm for energy, engineering, and life sciences sectors. We are looking out for ...
المملكة العربية السعودية 9 أيام مضت
Intellectual Property Licensing & Transactions Expert
Saudi Aramco (ASC)... update briefings to senior management on progress ... commercialization or business-related technology roles, such ...
المملكة العربية السعودية 9 أيام مضت
... update briefings to senior management on progress ... commercialization or business-related technology roles, such ...
المملكة العربية السعودية 9 أيام مضت
Inspection - QC I_MB30
Baker Hughes... ordinate with customer •s representative for material require ... 9. Perform other quality related activities assigned by ...
Saudi Arabia - Dammam 9 أيام مضت
Mechanical Engineer Fired Heaters
Saudi Aramco (ASC)... the project development related to fired heaters, ... Manager or Company representative in change management process ...
المملكة العربية السعودية 9 أيام مضت
Maintenance Engineering Specialist
Saudi Aramco (ASC)... personnel and vendor representatives, alternative parts or systems. Represent AMSD on standing ...
المملكة العربية السعودية 9 أيام مضت
Maintenance Engineering Specialist
Saudi Aramco... personnel and vendor representatives, alternative parts or systems. Represent AMSD on standing ...
المملكة العربية السعودية 9 أيام مضت
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://sa.jooble.org/external/3826882978565648790?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sa&extra_ars_request_id=3c092f11853357a6697a7ee1143444fe