Project Manager - Global Business IT

DHL Express - a company that connects people! What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No.1 World’s Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other, and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today... Role Purpose DHL Express Global Head Office has an opening for a Project Manager to be based in Singapore or Malaysia. The role purpose is: Drive the definition of solutions, products, and applications that are fit for purpose both functionally and technically. Ensure that solutions are delivered with the right technology and best possible design for the given scope. Provide technical know-how for the deployment of solutions. How will you contribute to the success of DHL? Lead, direct, manage, and implement specific projects relating to DHL Express Data programs. Responsible for ensuring that projects are completed on time, within budget, and producing results meeting the expectations of customers and other stakeholders. Manage DHL Express Data applications and capabilities with a focus on the needs of our customers and the business. Drive resolution of trending problems impacting service in conjunction with the countries, regional, and global functions. “Think out-of-the-box” to provide alternative but compliant solutions when opportunities are identified. Participate in strategy discussions, global workgroups, and project boards in support of the achievement of the initiative’s goals. Drive standards around data protection, data quality compliance, and version control, and ensure implementation meets internal DHL operational requirements (Global SOP). Coordinate globally for the development implementation of DHL Express Data solutions ensuring appropriate technical, operational, and training. Ensure the projects’ direction and progress are communicated to all stakeholders. Set up the project and relevant project organization with the support of the Domain leadership. Manage business and project risks, including the development of contingency plans according to the needs of the projects being managed. Participate where necessary in centrally delivered user training to ensure users are fully capable of using the new processes and systems to the optimum level. Conduct/facilitate (where necessary) workshops to define the requirements and scope of the project. Provide sufficient training on DHL Express Data applications and capabilities to relevant stakeholders (country, regional or global level). Conduct/facilitate (where necessary) reviews to assess the success of the project. Do you have what it takes? Minimum 4 to 8 years of experience as a project manager in a complex, multidisciplinary, and heavily matrixed organization. Experience in development, testing, and deployment support for medium to large-scale projects. Experience leading projects with Agile methodology. At least 2 years of experience in a multi-national enterprise, preferably within the logistics or transportation sector. Proven track record for delivering complex solutions. Proven track record in project budget management and project opportunity assessments. Excellent communication skills in the areas of project management, presentation, negotiating, and influencing skills. In-depth knowledge of express operations processes. Well-developed project/process management, prioritizing, and analytical skills with strong business acumen. Experience in one or more areas advantageous: Web - HTML, CSS, JavaScript, jQuery Openshift Red hat decision manager Oracle DB SharePoint, Jira, and Confluence GDPR, ISMS, Data Security, Data Protection PowerBI Proven ability in documentation and report writing and ability to prepare product documentation and analytical reports highlighting and interpreting key business information. Highly motivated, initiative, and good team member. Flexibility in operating style and attitude. Diplomatic, tactful, patient, and sensitive to cultural differences. Positive and contributory attitude, total dedication to all customers. Respect and results-focused behavior. A university degree in business, project management, or information technology is preferred. Agile Project Management Certified preferred. DHL is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. DHL Express GHO (MY Office)#J-18808-Ljbffr