Customer Sales Representative

At Novasecuris, we provide cutting-edge cybersecurity solutions to protect businesses and individuals from digital threats. Our innovative approach and commitment to excellence have made us a trusted name in the industry. Now, we're expanding and we need talented individuals like you to help us continue our mission.Job Title: Customer Sales RepresentativeCompany: Novasecuris - Cyber Security AgencySecurity Operation Center (SOC): Clycn.aiPosition Type: Full-timeRole Overview:As a Customer Service Representative, you'll be the frontline of our customer support, ensuring our clients receive top-notch service and support. Your role will involve:Responding to customer inquiries via phone, email, and chatProviding technical assistance and guidance on our cybersecurity products and servicesResolving customer issues efficiently and effectivelyCollaborating with our technical team to escalate and resolve complex issuesMaintaining up-to-date knowledge of our products and servicesWhat We're Looking For:Excellent communication skills, both written and verbalStrong problem-solving abilitiesA customer-focused mindset with a friendly and professional demeanorAbility to work in a fast-paced environmentBasic understanding of cybersecurity concepts (preferred, but not required)Prior customer service experience is a plusWhy Join Novasecuris?Competitive salary and benefits packageComprehensive training and ongoing supportOpportunities for career growth and developmentA collaborative and inclusive work environmentThe chance to be part of a company making a real impact in the cybersecurity spaceHow to Apply:Ready to take the next step in your career with Novasecuris? Submit your application today! Visit our careers page novasecuris.com/career/ or send your resume to (email protected)

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