National Project Logistics Manager

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.

Your Role

Your Responsibilities

• Ensure strong process management is in place and implement, benchmark, improve and control operational performance against agreed guidelines/ Key Performance Indicators.
• Liaise/coordinate with internal departments and our global network to deliver total business solutions that support our overall business strategy.
• Support the initial implementation of new accounts.
• Ensure that all financial operational requirements are always met (including but not limited to file administration, accurate pricing, credit control, deferrals, and accruals.
• Oversee all sub-contract management and ensure compliance with all standard operating procedures and regulatory requirements.
• To drive sales + marketing activities as required.
• Oversee all leadership tasks for direct reports including but not limited to - Recruitment - Performance Management - Induction/On-boarding - Training.
• Act as an escalation, point for all customers allocated to the cluster/country ensuring a strong focus on customer growth and retention.
• Ensure that customer complaints are managed in a manner that provides explanations and puts the customer at ease.
• Understand company strategies and develop EPC (engineering, procurement & construction) projects, energy and marine logistics, and oversized & overweight cargo clients in the local market.

Your Skills and Experiences

• 7+ Years’ experience in Road Logistics, preferably gained in a 3PL or competitive services environment. 
• Senior Level business development experience in logistics or service-based industries. 
• Pro-active leadership, recognition of performance, and timely resolution of performance issues.
• Demonstrate a customer focus mindset in everything that they do daily.
• Should have experience in a multi-national environment.
• Ability to influence, negotiate and resolve conflicts on internal and external board levels. 
• Having a strategic vision and ability to develop new business opportunities and processes. 
• Questions traditional ways of doing things and encourages change. 
• Strong Knowledge of the Middle Eastern Projects Logistics Market, especially the supplier market. 
• Proven Success in building competitive and sustainable solutions.