Training Executive

This job is about leading training and development for team members to excel in customer service and profitability. You might like this job because it involves strategic planning and working closely with vendors to enhance training programs. RM 2400 - RM 3500 Full-Time few hours ago

Job Description

• Responsible to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability.
• Collaborates with functional management teams to assess training and development needs.
• Monitor the effectiveness of the training programs.
• Develop strategic training plans to implement an efficient and responsive training services team and relevant program.
• Oversee relationship with vendors in training and development field.
• To audit Corporate Outlet & Franchise Outlets as per schedule.
• Prepare Learning & Training Materials.
• Research and revise Standard Operating Procedure (SOP) in order to simplify and smoothen the process in each outlet.
• To support on implementation of Outlet Pre-Opening checking for smooth outlet opening.
• To support new outlets opening.
• Perform any tasks as per assigned.

Job Requirements

• High School/Diploma/Bachelor’s degree in any discipline.
• Minimum 3 years of experience in managerial role would be added advantages.
• Prior working experience in outlets management would be added advantages.
• Own Transport needed.

Skills

• Training And Development
• Communication
• Technical Training
• Problem Solving
• Leadership
• Organizational Skills