Social Media Community Executive

Roles & Responsibilities

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

Actively engage with followers, respond to comments and messages, and foster conversations to build a vibrant community

Share user-generated content, encourage participation, and highlight community contributions

Collaborate with the marketing team to support social media campaigns and promotions

Maintain an editorial calendar to ensure timely and consistent content posting

Monitor and analyse social media metrics to assess the effectiveness of community engagement strategies

Gather feedback from the community to inform product development, marketing strategies, and customer service improvements

Develop and implement strategies to grow and engage the social media community

Stay up to date with social media trends, tools, and best practices to enhance community management efforts

Identify and collaborate with influencers and brand advocates to amplify reach and engagement

JOB REQUIREMENTS

Minimum Diploma and above

Strong interpersonal skills and the ability to build relationships with diverse online audiences

Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously

Entry level candidates are welcome to apply, training will be provided