Manager - Data Response
تفاصيل الوظيفة
New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.
- Based at Police National Headquarters, Wellington
- Grade 21
- Police Employee
- Permanent, full time
- JR 5052641
- Coordinate responses to requests for data from a wide range of police members, the public, as well as partner agencies.
- Manage organisational and reputational risk by ensuring that responses are consistent, accurate, aligned with the Police’s data strategy and policies and meet the high standard for open and transparent Government service delivery.
- Approve and sign out responses on behalf of Police, seeking advice and escalating appropriately.
- Provide expert advice on Police data holdings and ensure compliance with in-house and statutory standards.
- Work with colleagues to seek opportunities to proactively expand the coverage of policedata.nz.
- Coordinate and maintain systems for the recording and monitoring of delivery of requests.
- Provide expert advice and assistance to staff preparing responses.
- Demonstrated customer responsiveness and a focus on ensuring service requests are met with professional, customer-focused and timely responses.
- An inquisitive mindset that is comfortable dealing with a wide range of topics on a daily basis.
- Proven experience and ability to understand (or gain understanding) of Police data and tools, perhaps by having experience as a performance analyst, business analyst, or data analyst with a background in administrative data.
- Knowledge and capability in ensuring legislative requirements are applied to all responses to requests.
- Strong written communication and attention to detail is essential.
- Excellent time management, prioritisation, and delegation skills. Ability to plan and prioritise responsibilities and day-to-day deliverables based on request type, priority, and effort.
- A tertiary degree in a relevant field is required.
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