Infrastructure Support Executive ( IT )

Working location: Pandan road Mon- Fri | 8:30 am - 6:00 pm Salary UP TO $4,500 Responsibilities: Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices. Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely. Liaise with external vendors to ensure Service Level Agreements (SLA) are met. Draft and update technical documentation such as administration & user guides. Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security. Source for product solutions and vendors/suppliers for required projects. Provide L1/L2 support and participate as a team lead or member in projects. Requirements: Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA Minimum of one year of relevant experience Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall EA Personnel Name: YEO AHN AHN EA Personnel No: R22109014 EA License No: 21C0845#J-18808-Ljbffr