Mixologist - Fairmont

Company Description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

Scope and Objectives

This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto.

Key Roles And Responsibilities

Create new ideas of beverage concepts under the leadership of head mixologist

Ensure smooth running bar operation with high level of skilled in creating alcoholic and non-alcoholic beverages to all guests

Follow beverage training program for each concept

Administer purchasing and receiving alcoholic and non-alcoholic beverages

Exceed guest satisfaction by knowing preferences and update profiles

Maintain detailed knowledge of the restaurant menu & daily specials at all times

To be familiar with the beverage service including glasses used and appropriates garnishes

Following up financial, LQA, TrustYou and Forbes targets on a daily basis

Anticipate and service of guests' requirements at all times

Keep ahead of industry trends, create and implement new revolutionary standards

Following up daily financial targets of area/division

Use opening and closing checklist to ensure smooth opening and closing of the venue

Serve and clear food and beverage items in an unobtrusive and professional manner

Present menus in a proactive manner

To feel empowered and accountable within the work place

Keep manager on duty updated of any guest feedback so they can update the Glitch Report

Maintains the HACCP & FIFO standards as required by the regional governing body

Follow Hotel Evacuation Policy in case of an Emergency

Attend all necessary briefings and training sessions as instructed by the Manager

Handle financial procedures according to guidelines set by the finance department

Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs

Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel

All issues and negative guest feedbacks needs to be properly reported on glitch system

Follow care program at all times, and report issues through the system to maintenance

Ensure all hotel property and facilities are maintained an in an optimal working order

Assist with collecting information for the monthly P&L review

Records and reports Glitch incidents with integrity and transparency

He/she is responsible in linking all facets of service, cuisine and entertainment

In charge of training, grooming.

All hotel standards to be exceeded at all times

Qualifications

Personal Attributes

Motivator & Proactive

Team player

Positive attitude and well-spoken

People person

Result driven

Open-minded

Display initiative

Organized

Commitment to professional values

Thinking out of the box#J-18808-Ljbffr