Engineer as Operations Manager International Charging Network (f/m/d)

E.ON Drive GmbHE.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany, to travel in a clean, quiet and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work and at home. We help our customers in every step they take, from personal advice, the installation of charging stations, modern billing systems to the supply of green electricity.At E.ON diversity matters. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse company culture! To create equal opportunities for everyone we offer our positions in full or part-time.Seize the chance to become part of our E.ON Drive GmbH team in Essen, München as soon as possible and apply online now as Operations Manager NOC - International (f/m/d). Create perspectives not only for the future of E.ON, but also for your own. We can't wait to meet you, because none of us is as strong as all of us.Your ResponsibilitiesYou are responsible for the stability of our high-power charging network for a large OEM customer with focus on our international markets (Germany, Sweden, Denmark, Norway, France)You operate our DC chargers and ensure a smooth customer experience including:Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance ToolTaking relevant suppression measurements and steering our field service partnersProactive and transparent communication to our customersYou ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory frameworkYou help us to further improve our service quality and our operational excellenceContribute to the continuous growth of our eMobility businessYour ProfileUniversity degree with a focus on electrical engineering or a comparable professional trainingWork experience within the eMobility industry or customer services industryInitial experience in the area of DC infrastructure operationsAbility to problem solve at ease and prioritize workload collaboratively within the teamExcellent communication and negotiation skills in English and minimum one of the following languages: German, Swedish, Danish, Norwegian, or French - additional languages are a plusCan do attitude with the willingness to contribute to a new business areaTo keep you motivated and healthy we are offering you the following benefits:To keep you motivated and healthy we are offering you the following benefits:Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balanceWorking from abroad: up to 20 days in the European Economic AreaFlat hierarchies: interdisciplinary and very cooperative working style providing room for own ideasModern work environment: workplace according to digital and ergonomic standardsPersonal growth: life-long independent learning making use of a broad range of opportunities working with the newest technology and state of the art trainingsFamily Service Support: services in the areas of childcare, holiday care, nursing support or everyday assistanceNutrition & Health: wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g. physiotherapy, flu vaccinations, mental health)Corporate Benefits: Employee Share Program, E.ON pension scheme, employee discounts, special insurances (and much more)A central location: very good public transport connection, free parking and charging points for e-vehiclesIndividual Mobility: from private car to bicycle leasingInklusionUns ist wichtig, Menschen mit Behinderung ein faires Bewerbungsverfahren zu ermöglichen, in dem sie ihr Bestes zeigen können. Daher wird unsere Schwerbehindertenvertretung frühzeitig in das Verfahren einbezogen. Bitte teile uns über das Bewerbungsformular mit, ob du technische oder organisatorische Anpassungen für das Bewerbungsverfahren benötigst. Wir stellen diese gern zur Verfügung. Information and communications technology professionals