Business Analyst

Securing the Future with AvePoint AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit . At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us! Key Responsibilities Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties. Analyze and manage the operation backlog and develop business case to address the problem. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the stakeholders’ needs. Work with the stakeholders to ensure smooth deployment of the enhancements. Prepare documentation (e.g., SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes. Assist with the documentation of technical design, specification, and technical solution. Maintain document repositories used by teams and assist with project documentation as needed. Analyze and streamline operations to minimize recurrent issues. What We Are Looking For Min. 1-2 years of relevant experience. Past track record in business analysis, application solutioning, and design. Proven experience in managing operations, handling issues, and systems monitoring. Ability to perform qualitative, quantitative, and root-cause analysis. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges. Knowledge of IT security best practices and compliance standards. Sound understanding of the technical aspects of systems integration in an environment with diverse technologies. Knowledge of Singapore Government procurement and governance processes will be an added advantage. Understanding of financial instruments will be an advantage. Understanding of S.W.I.F.T messaging platform and infrastructure will be an advantage. Knowledge about or experience with SimCorp Dimension will be an advantage. AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and are at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities. #J-18808-Ljbffr