Customer Relations Executive
تفاصيل الوظيفة
Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, has an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%).QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country with a market share exceeding 45% of banking sector assets.QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices that are supported by an ATM network that exceeds 800 machines.As part of our accelerated growth, we wish to appoint a Customer Relationship Executive.As the Customer Relationship Executive, you will be responsible for managing the relationships with a minimum of 250 QNB First account holders, including the timely provision of excellent banking services and products to the referenced segment with the objective to maximize volumes, revenues, and profits.You will also provide efficient, friendly, and quality service to QNB First customers. Shift work is required for this role.You will ensure high customer standards of service and proactive contact with customers visiting the branch, answering their queries and providing information about the various products and services offered by QNB.You will arrange to visit QNB First customers at their location to complete their requested service, follow up on every issue, and ensure complete satisfaction and maximum utilization of the products or services sold to customers.Your involvement with database management, loyalty programs, or direct marketing processes will communicate with existing or new customers about any new product launch or promotional campaign, conducting a minimum of 10 calls per day for QNB First non-visiting customers to obtain their satisfaction on QNB and their plans to visit or future products/services.Providing service excellence for QNB First customers while ensuring complete confidentiality and honesty with all related issues to the QNB First customers.You should have a Bachelor's degree in Business Management or relevant field with a minimum of 4 to 10 years experience related to handling priority customer relationships in a major banking institution.You will have an awareness of branch customer relationship practices and regulations. You will also be fully experienced in handling a customer's portfolio and liabilities/assets products and their implementations.You will be committed to providing the highest levels of customer service.
#J-18808-Ljbffr Communication & PR
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Similiar Jobs that might interest you
Head of Center of Excellence, Qatar
NES Fircroft... Qatar is looking for a Head of Center Of Excellence ...
Qatar - Doha 30 أيام مضت
Head of Center of Excellence, Qatar
NES Fircroft... Qatar is looking for a Head of Center Of Excellence ...
Qatar - Doha 30 أيام مضت
Head of Center of Excellence, Qatar
NES Fircroft... Qatar is looking for a Head of Center Of Excellence ...
Qatar - Doha 30 أيام مضت
LEAD, TRADING APPLICATIONS DEVELOPMENT
QatarEnergy... understanding of all areas of architectural domains ... workplace applications (Word, Excel, PowerPoint, Teams, Outlook ...
قطر 30 أيام مضت
MAINTENANCE ENGINEER (ELECT)
QatarEnergy... of cultural sensitivities. • Strong working knowledge of ... and analytical techniques. • Excellent oral and written ...
قطر 30 أيام مضت
... English. Computer literacy (Excel and PowerPoint). Good ... skills. Knowledge of IPM software. Location: Qatar At Eni ...
قطر
30 أيام مضت
Oil & Gas Operations Manager
NES Fircroft... Location: GCC (Preferably Qatar) Position: Full- ... ⢠Excellent communication and interpersonal skills, capable of ...
Qatar - Doha 30 أيام مضت
... and written skills). Excellent communication and interpersonal ... Qatar At Eni we believe in enterprising people, capable of ...
قطر
30 أيام مضت
Geologist
Confidential... 20 years of Oil Industry experience Track record of ... Development Plans including appraisal of new opportunities. Support ...
Qatar - Doha 30 أيام مضت
Senior Project Performance & Reporting Analyst
Ably Resources... Qatar Senior Project Performance ... 8-10 years of experience in ... , Power Platform • Excellent English communication ...
Qatar - Doha 30 أيام مضت
PQCS Structural & Piping
Global Projects Services TAT... Project: NFPS3 Location: Doha, Qatar Job Title: Project ... record of successful projects and a commitment to excellence, ...
Qatar - Doha 30 أيام مضت
AUT Scanner Technician (Fixed Term 12 Months)
Oceaneering... is a global provider of engineered services and products, ... . Adjustments to ultrasonic scanner head as instructed by AUT ...
قطر 30 أيام مضت
PQCS - Mechanical & Equipment
Global Projects Services TAT... Project: NFPS3 Location: Doha, Qatar Job Title: PQCS - Mechanical ... of successful projects and a commitment to excellence, ...
Qatar - Doha 30 أيام مضت
PQCS - Electrical & Instrumentation
Global Projects Services TAT... Project: NFPS3 Location: Doha, Qatar Job Title: PQCS - Electrical ... of successful projects and a commitment to excellence, ...
Qatar - Doha 30 أيام مضت
Head of Project Engineering
Ably Resources... Serve as a single point of responsibility for managing ... • Support professional development of project engineering teams • ...
Qatar - Doha 30 أيام مضت
PLANNING ENGINEER (Projects)
QatarEnergy... , very good knowledge of internationally acceptable norms. • ... of PRIMAVERA (P6) / MS PROJECT planning software, Excel, ...
قطر 30 أيام مضت
Senior Operator
NES Fircroft... NES!! NES Qatar will be holding a ... of Rover Operators by monitoring performance of equipment, condition monitoring of ...
Qatar - Doha 30 أيام مضت
Environment Engineer (LES)
QatarEnergy... industries. 2. Strong technical undertstanding of industrial processes, environmental modelling techniques ...
قطر 30 أيام مضت
