Senior Account Manager
تفاصيل الوظيفة
Join the industry leader to design the next generation of breakthroughsSenior Account ManagerThe Sr Account Manager is responsible for multiple accounts, with a focus on increasing Honeywell's book of business with new and existing customers and leveraging relationships. The role will upsell and cross-sell into client organizations and multiple stakeholders. You will drive cross-functional alignment to customer needs and participate in strategy planning and customer negotiations. You will consult prospective users on product capability and provide valuable input for product development. You will specialize in key built environment systems, including but not limited to BMS, Fire, Security, and Access, with a strong bias on leading Integrated, SaaS, and IoT propositions.Key ResponsibilitiesManage aspects of new and existing customer relationships to provide superior service and maximize value.Articulate the value that Honeywell brings to the customer to drive specific business outcomes.Maximize the annual escalation rate for service contracts.Communicate customers' needs and requirements within the HBS organization.Escalate customer issues to the Management Team to ensure 100% customer satisfaction.Balance and persist in customer follow-up.Responsible for account retention and growth.Drive demand and deliver on sales targets.Renew and convert maintenance contracts to 'Connected' solutions, as well as cross-sell a wide range of building solutions.Engage with end-user customers individually to create and close opportunities.Attend sales calls to recommend products, provide technical sales support, and identify help needed in closing large opportunities.Work directly in the field with Product Specialists/Front-line Sellers to increase product knowledge and assist in closing opportunities.Review sales pipeline, monitor trends, and work with zone managers on help needed.Signal business demand to supply chain with detailed forecasts.Engage in two-way communication with offering managers and engineering to pass on industry intel and feedback.Facilitate resolution of all customer problems and serve as a central resource for customer communication.YOU MUSTHave 7+ years' experience in Sales roles.Have 5+ years' experience in the relevant segment/market.Have experience in Electrical Low Voltage technologies/solutions.Service/Maintenance experience is preferred.WE VALUEDemonstrated ability to develop and foster strong customer relationships.Knowledge of competitor platforms, products, and technologies.Experience in technical writing and preparation of proposals.Strong verbal and written communication skills.Familiarity with industry regulatory requirements and future mandates.Ability to achieve results through influence in a matrixed-team environment.Ability to communicate effectively across language and cultural barriers.If this is your dream role, then we'd love to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.Additional InformationJOB ID: req472965Category: SalesBand: 03FLSA CODE: Exempt
#J-18808-Ljbffr General Sales
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