Customer Success Manager - Medical Billing (Onsite, Night Shift)

Location:Evacuee Trust Complex, F-5 Islamabad (Onsite)

Shift Timings:8 PM - 5 AM (Night Shift)

Experience Required:Minimum 3 years in Customer Success or Account Management, specifically in the Medical Billing industry.Join Our Team at PointofIT Pvt Ltd!We're seeking an experiencedCustomer Success Managerwith a strong background inMedical Billingto join our dedicated team. This is an exciting opportunity to play a key role in ensuring client satisfaction and success in a fast-paced, collaborative environment.Key Responsibilities:Serve as the primary contact for medical billing clients, ensuring their goals and satisfaction are consistently met.Provide expert support and guidance on medical billing processes, helping clients navigate complex billing requirements.Collaborate with internal billing teams to quickly resolve client issues, manage inquiries, and keep clients informed of product or service updates.Track client satisfaction and contract renewals, identifying opportunities for service enhancement.Requirements:Excellent English communication skills- verbal and written.Strong background inmedical billing , with hands-on experience in client management and account support.Proven success in a customer success or account management role in the healthcare or medical billing sector.Ability to work effectively in an onsite, night-shift role.Why PointofIT Pvt Ltd?Competitive salary, performance bonuses, and a complete benefits package.An opportunity to be part of a specialized medical billing team dedicated to client success.Supportive, growth-oriented environment focused on professional development.Ready to Elevate Your Career in Medical Billing?Send your resume tocareers@thepointofit.comand join us at PointofIT Pvt Ltd as we redefine excellence in medical billing support.#J-18808-Ljbffr