الصفحة الرئيسية البحرين Front Office - Rooms Division Manager
الصفحة الرئيسية البحرين Front Office - Rooms Division Manager
Front Office - Rooms Division Manager
تفاصيل الوظيفة
Job Summary: The Front Office - Rooms Division Manager is responsible for overseeing all aspects of the front office operation, including guest services, reservations, and housekeeping. They are also in charge of managing the rooms division team to ensure smooth operations and exceptional guest experiences. Job Responsibilities:
- Develop and implement front office policies and procedures to ensure efficient and effective operations.
- Oversee the daily operations of the front desk, reservations, and housekeeping departments.
- Train, supervise, and motivate the front office and rooms division team members.
- Monitor guest satisfaction levels and respond to guest feedback and complaints in a timely and professional manner.
- Work closely with other departments such as sales, marketing, and maintenance to ensure seamless coordination.
- Prepare and manage budgets, forecast revenues, and monitor expenses to achieve financial targets.
- Ensure compliance with health and safety regulations and company standards.
- Stay updated on industry trends and best practices to enhance the overall guest experience.
- Bachelor's degree in Hospitality Management or relevant field.
- Proven experience in a similar role within the hospitality industry.
- Strong leadership and communication skills.
- Excellent customer service and problem-solving abilities.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Proficiency in hotel management software and MS Office applications.
- Knowledge of industry trends, regulations, and best practices.
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in hotel operations and industry best practices.
- Solid understanding of front office procedures and room division management.
- Ability to handle guest complaints and resolve conflicts effectively.
- Strong organizational and multitasking skills.
- Proficient in using hotel management software and systems.
- Knowledge of revenue management and budgeting.
- Exceptional customer service orientation.
- Attention to detail and problem-solving skills.
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Admin, Secretarial & PA Diploma make learners able to communicate professionally, manage time skills, PA duties, organizational skills, Call Center and meeting management skills to succeed in their professional life.</p><p> Admin, Secretarial & PA Course Benefits<br> The following is included for online study with ILC.<br> Courses / Training that best suit to Work Experience, Knowledge and Skills<br> Self-paced Training/Courses to continue working while studying<br> Self-Paced Courses to get free from the deadlines<br> Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.<br> Assessment resources accessible through our online learning platform 24/7.<br> A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.<br> Distance Learning with ILC:<br> Inspire London College’s team of friendly advisors, and an online tutor will be there for your assistance. After enrolling in this course, you will get access to our Virtual Learning Environment (VLE) / Moodle within 24 hours, and all the study materials and assessments will be available via VLE/Moodle.<br> The Online Tutor will be available throughout your distance learning course to give you help with specific issues, and help you through difficult topics via email within 24 hours. The Tutor will also provide you with feedback on your assignments via Moodle/VLE.</p>', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Receptionist - Real Estate,HR Admin Manager,Secretary - Alexandria', 'eligibility' => 'There is no formal entry requirement for Admin, secretarial & PA Diploma. 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الشركة المعلنة عن الوظيفة
ROTANA HOTEL
Please take a moment to view our current job openings. If you wish to apply for any positions please complete the simple online process. You will only ever have to do this once. You can then re-visit your career portal to track your applications or apply for new positions.
To Apply For This Position Click Here : https://goo.gl/P58FBL
For all dubai & uae jobs : https://goo.gl/6KqS5A
-
Receptionist Diploma Level 3 London Institute of Business & Management61 درهم
661 درهممدة الدورة التدريبية: Upto 3 Days -
Admin, Secretarial & PA Diploma Inspire London College84 درهم
1,836 درهممدة الدورة التدريبية: Upto 1 Week
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