Sr Site Reliability Engineer Atlanta, GA, Remote

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.With Stord, brands can sell more, save money, and reduce headaches. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.Join us to help empower commerce brands with the best end-to-end customer and delivery experience.About the SRE Position:Stord is looking for a mission-driven Senior SRE to be a driving force behind an exceptionally resilient, efficient, and secure infrastructure and platform. You will be looked upon to expertly deliver a catalog of high-quality, world-class products and services to our customers at scale. We aim to establish a dynamic operational environment that seamlessly integrates cutting-edge technologies, embraces automation, has a high degree of ownership and fosters a culture of continuous improvement.The SRE team is committed to accelerating development, enabling continuous delivery, enhancing security and ensuring operational excellence. This role is integral to designing and implementing the infrastructure and developer tooling that will enable Stord to scale our systems and processes, enhance reliability and availability in an efficient manner.What You'll Do:Collaborate with cross-functional teams to design and implement CI/CD pipelines that automate fast and safe delivery of software to our customers.Lead efforts in automating deployment, monitoring, and infrastructure management.Proactively identify and resolve performance bottlenecks, system failures, and security vulnerabilities.Minimize or eliminate degradations and failures related to fault tolerance, security, availability, and performance.Develop SLOs and SLIs to manage risk through continuous monitoring and measurement of system performance.Build, manage and deploy highly available, self-healing, customer-facing production infrastructure and applications using Docker, Kubernetes, Helm, and Terraform.Implement best practice infrastructure as code (IaC) principles for configuration management and deployment of infrastructure.Enhance operational efficiency by identifying repetitive tasks and developing automation to eliminate toil work.Implement robust metrics, monitoring and alerting for proactive issue identification and resolution.Participate in incident response, on-call rotation and post-incident reviews to ensure 24/7 availability of critical systems.Implement and enforce security best practices for infrastructure and applications.Collaborate with security teams to ensure compliance with industry standards and regulations.Empower others by sharing knowledge through documentation, training, and mentorship.What You'll Need:Proven experience as a Senior DevOps Engineer or Senior Site Reliability Engineer.Strong expertise in cloud platforms such as AWS, GCP or Azure.Strong experience with CI/CD tools and version control systems.Proficiency with infrastructure-as-code tools.Hands-on experience with container orchestration tools like Docker and Kubernetes.Solid understanding of networking, security, and system engineering.Experience with monitoring and logging tools.Strong scripting skills in languages such as Python, Shell or similar.Familiarity with security best practices and compliance requirements.Excellent problem-solving and troubleshooting skills.Ability to work collaboratively in a fast-paced, agile environment.High degree of ownership and pride for work.Bonus Points:Bachelor's or higher degree in Computer Science, Information Technology, or a related field.Previous startup experience.Previous logistics or supply chain experience.Culture Snapshot:Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day.

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