Field Service Engineer (Semiconductor Equipment/ No experience required)

Responsibilities:

• Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems.
• Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment.
• Serves as company liaison with customer on administrative and technical matters for assigned projects.
• Coordinate logistics arrangements and with customer on equipment related matters.
• Responds to customers’ complaints, provides time to solutions to resolve customers’ issues.
• Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.
• Reports common complaints of customers to management to address the situation for future reference.

• Degree/Diploma in Electrical/ Electronic Engineering or its equivalent
• At least 2 years of relevant experience with semiconductor equipment knowledge
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment
• Require to work or be on standby during after office hours/weekend/public holiday