Technical Training Coordinator

Overview PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-discipline team of over 3,700 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and environmental sectors. Our Vision is to be a highly valued and creative delivery partner, building a more sustainable world with our clients. To do this our people are key and this is where you can play a part. We currently have a requirement for an experienced Technical Training Coordinator for a client site in Cork. The ideal candidate will be proficient in MS Office applications and training database administration and will have an understanding of Pharma and Pharma language. Responsibilities Involved in the design, development and management of training material and learning plans, in conjunction with area subject matter experts and management Assist in the creation and management of procedures in accordance with the site SOP Work with other GMP system owners/administrators on the interfaces with the training administration system Produce reports from the Learning Management systems Ensure customer needs are identified and addressed Work with internal and external trainers to schedule training courses based on customer needs Assist with the implementation of new training initiatives Assign learning plans to new hires, in conjunction with area management Liaise with learners and management, to troubleshoot course/ learning plan issues and escalate as required Support site & regulatory inspections Qualifications Third level qualification in technical writing, English, IT, or a related discipline Proficient in MS Office applications and training database administration Proficient in Power BI but not essential Familiar with cGMP's and corporate policies and procedures Good communication and interpersonal skills, both internally and with client contacts Able to manage and report on assigned tasks in accordance with agreed priorities Comfortable working independently and as part of a team Willing to learn new tools as required and familiar with social media platforms Has a general knowledge of the pharma industry, and open to learning about evolving knowledge transfer trends and methodologies Committed to understanding and applying quality processes Able to explain concepts clearly and concisely Identifies and tries to resolve problems using own initiative where appropriate Flexible and proactive, displays a can-do attitude Why PM Group? As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Click here to read more in our Corporate Responsibility & Health and Safety Report 2020. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents and ideas. Valuing the contributions of all our people and respecting individual differences will sustain our growth into the future. PM Group is committed to ensuring our hiring process is fair and accessible to all and will provide candidates with disabilities with reasonable accommodations required to participate in the recruitment process. If you require any assistance in this regard, please let us know. #LI-OT1