Job Coach
تفاصيل الوظيفة
atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone. Company Description Who we are: atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone. Job Description The Position: As a Job Coach in Launceston and surrounding suburbs, you will guide clients towards job-readiness and employment opportunities. Your key responsibilities include:
- Encouraging and motivating participants to find employment
- Building relationships with local employers to source job opportunities
- Reverse marketing clients to employers
- Placing participants into sustainable employment
- Ensuring all activities are properly documented and compliant with contractual requirements
- Providing exceptional service to clients, employers, and stakeholders
- Minimum of one year's experience in a customer service or client-facing role
- Demonstrated experience working with individuals overcoming challenges, preferably in a disability support context
- Knowledge of Disability Employment Services (DES) and related government programs
- Strong understanding of the local job market in Launceston, Australia
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients and stakeholders
- Proven ability to work towards KPIs and achieve placement outcomes
- Motivational and coaching skills to inspire and empower clients
- Flexibility and adaptability to meet the varying needs of clients and employers
- Detail-oriented approach to documentation and record-keeping
- Proficiency in using computer systems and databases for case management
- Current driver's license and willingness to travel locally as required
- Genuine passion for helping others and belief in the power of employment to transform lives
- Bachelor's degree in Human Services, Psychology, or a related field (preferred but not required)
- On the job training as well as ongoing career development and national opportunities;
- Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring;
- Job stability and guaranteed full-time hours;
- Achievable quarterly incentive scheme;
- Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.
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