FB Captain

Delivering service to our customers as per Intercontinental standards as well as ShaSha's standards Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her Supervise cash handling and banking procedures Prepare daily banking and cash flow reports Supervise the maintenance of service equipment Monitor standards of guest facilities and services Control stock and monitor security procedures Producing quality beverages (i.e. mocktails, hot beverages, etc.) to ensure guests satisfaction Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests' requirements Helping and caring for guests in any way required

#J-18808-Ljbffr Management & Operations