Store Manager (Queensgate)

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora ambassador. As the Store Manager, you will fully immerse yourself in our brand, culture, and product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers and Retail Assistants.

Our Store Managers shine by:

• Daring to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Establishing a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
• Embracing opportunities and soaring beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Building, coaching, and inspiring a team of talented Pandorians, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
• In partnership with the Divisional Sales Manager and Human Resources, identifying and resolving any potential performance issues and policy violations.
• Utilising your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Craft your career with us if you have:

• Demonstrated experience as a results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Developed a sense of care in your communication skills, both written and verbal, with the ability to connect with people at all levels of the organisation.
• Sharp business acumen, coupled with analytical thinking that delivers positive results.
• Skills in recruiting, retaining, and developing exceptional teams, with a focus on succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems.

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

• Generous staff discount on all Pandora products
• A day off on your birthday
• Subsidised Health Insurance
• Retail Bonus Scheme
• Employee Assistance Program

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age. *If you require reasonable adjustments during your interview(s), please make us aware as soon as possible.*#J-18808-Ljbffr