Network And System Specialist

Job DescriptionTitle

Network & System Support Engineer

Reports To

NOC Manager

Timings:

Rotational Shifting (Morning, Evening and Night)

Location:

Islamabad E-11 (onsite)

Summary

This is an entry-level position in the TAC department. You will be working as part of a worldwide professional support team and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs.

Responsibilities

Set up, test, administer and troubleshoot Network Issues

Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others

Monitoring and keeping track of all the services and monitoring tools e.g., Zabbix, Netbox, and others

Create and update network documentation/diagrams for network implementations

Setup, deploy and troubleshoot VOIP Phones and related services

Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances Systems

Work with virtualization technologies i.e., VMWare, Citrix, and Hyper-V

Set up and administer Active Directories and Server roles

Setup and maintain Google Workspace, Exchange, IIS, SharePoint, Print Servers, and SQL

Keeping the client software and servers up to date

Skills Required

Quality Assurance

Analytical Mind

Fast Learner

Adaptable

Team Player

Qualifications

Bachelor's in Engineering related studies (CS, Telecom, Electrical, etc)

Fresh to 1 year of similar experience

CCNA and MCSE Preferred

Excellent Communication Skills are a must.

Job Rewards and BenefitsCommunication, Health Insurance, Leaves, Provident Fund, Sports and Entertainment#J-18808-Ljbffr