الصفحة الرئيسية جنوب أفريقيا Senior Business Analyst
الصفحة الرئيسية جنوب أفريقيا Senior Business Analyst
Senior Business Analyst
دوام كامل
في Sapiens
في
South Africa
نُشرت يوم November 12, 2024
تفاصيل الوظيفة
About Us Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers' compensation and financial and compliance markets. Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens' digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 700 organizations, Sapiens' team of over 5,000+ operates through our fully owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: Description Work closely with our internal stakeholders and customers to identify, validate and document new system requests, oversee proper implementation by providing acceptance criteria and act as a liaison between the business users and the developers. Be an integral part of our dynamic agile team, become an expert with our innovative product and contribute to the product's vision. Experience as a Business Analyst in an Agile development team environment. Also candidate should have background in at least one domain:
- Insurance
- Digital e-commerce
- Understand and document functional and technical requirements from customers
- Write Epics
- Write user stories
- Write acceptance criteria
- Write high-level test cases
- Interact with clients on a daily basis.
- Show demo of the product by end of each sprint.
- Organize retrospective sessions with the entire scrum team.
- Interact with the product team to understand out of box (OOB) solutions.
- Work with the product team to enhance the OOB solutions.
- Co-ordinate with different internal core teams.
- Interact with the designer team to develop UI/UX.
- Work with the back-end team for API understanding and integrations.
- Initiate and oversee BDD and acceptance testing.
- Provide presentations and demonstrations on Product Features.
- Review the existing business processes and provide recommendations.
- Run Blueprint sessions with customers - Pre Sale.
- Run A&D (Analysis & design) sessions with customers - Before development starts.
- Support UAT.
- 6-9 years of professional experience in a business analyst role.
- Education qualification: MBA - advantage.
- Excellent English verbal and written communication skills.
- Experience with web multi-tier systems.
- Experience in requirements gathering for B2C web solutions - must.
- Should have managed customers independently - must.
- Experience & proven track record for analysis & design of self-service, commerce enterprise web portals with complex enterprise integration.
- Ability to understand the data models and structures of complex technology systems.
- Experience working with UX tools such as Figma - advantage.
- Experience in web & Mobile applications - advantage.
- Insurance business knowledge - must.
- Experience as a Business Analyst in an Agile development team environment - advantage.
- Strong conceptual thinking skills.
- Creativity in problem solving.
- Willing to travel if required.
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=> '43', 'edited_client_id' => '7929', 'title' => 'Facilities Management Endorsed Diploma (Level 6)', 'external_link' => 'http://inspirelondoncollege.co.uk', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 6 Weeks', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Inspire London College', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '18', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '20', 'nondiscounted_base_price' => '666.67', 'currency' => 'GBP', 'discount' => '90% Off for Laimoon Users!', 'free_trial_text' => '', 'laimoon_offer' => '1', 'summary' => '<strong>Facilities Management Level 6 Diploma</strong><br> Level 6 Facilities Management Diploma is an Endorsed ;To achieve a Level 6 Facilities Management Diploma learner must have to achieve 12 Modules with 120 Credits.<br> Upon Completion Learner will get Endorsed Level 6 Facilities Management Diploma from awarding organisation Training Qualifications UK (TQUK)<br> <strong>Modules Outline of Facilities management Diploma</strong><br> <strong>Module 1: Facilitation Skills</strong> <ul> <li>Define facilitation and identify its purpose and benefits.</li> <li>Clarify the role and focus of a facilitator.</li> <li>Differentiate between process and content in the context of a group discussion.</li> <li>Provide tips in choosing and preparing for facilitation.</li> <li>Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing.</li> <li>Identify ways a facilitator can help a group reach a consensus: from encouraging participation in choosing a solution.</li> </ul> <strong>Module 2: Critical Thinking</strong> <ul> <li>Understand the components of critical thinking</li> <li>Utilize non-linear thinking</li> <li>Use logical thinking</li> <li>Recognize what it means to be a critical thinker</li> <li>Evaluate information using critical thinking skills</li> </ul> <strong>Module 3: Managing Workplace Anxiety</strong> <ul> <li>Explore different types of workplace anxieties</li> <li>Learn to recognize symptoms and warning signs</li> <li>Determine ways of coping and managing problems</li> <li>Recognize common trigger and accelerants</li> <li>Learn the difference between anxiety and common nervousness</li> </ul> <strong>Module 4: Constructive Criticism</strong> <ul> <li>Understand when feedback should take place</li> <li>Learn how to prepare and plan to deliver constructive criticism</li> <li>Determine the appropriate atmosphere in which it should take place</li> <li>Identify the proper steps to be taken during the session</li> </ul> <br> <strong>Module 5: Developing Corporate Behaviour</strong> <ul> <li>Understand what behaviour is</li> <li>Understand the benefits of corporate behaviour</li> <li>Know what type of behaviours you want to implement in your company</li> <li>Know how to implement corporate behaviours</li> <li>Know how to maintain corporate behaviours</li> </ul> <strong>Module 6: Business Succession Planning</strong> <ul> <li>Define and use a SWOT analysis to set goals.</li> <li>Create a plan, assign roles, and execute the plan.</li> <li>Communicate to develop support and manage change.</li> <li>Anticipate obstacles, and evaluate and adapt goals and plans.</li> <li>Characterize success.</li> </ul> <strong>Module 7: Handling Difficult Customers</strong> <ul> <li>Cultivate a positive attitude</li> <li>Manage internal and external stress</li> <li>Develop abilities to listen actively and empathize</li> <li>Build a rapport with customers in person and over the phone</li> </ul> <strong>Module 8: Health and Wellness at Work</strong> <ul> <li>Access Health and Wellness Program Needs</li> <li>Plan a Health and Wellness Program</li> <li>Implement a Health and Wellness Program</li> <li>Maintain a Health and Wellness Program</li> </ul> <strong>Module 9: Organisational Skills</strong> <ul> <li>Examine current habits and routines that are not organized</li> <li>Learn to prioritize your time schedule and daily tasks</li> <li>Determine ways of storing information and supplies</li> <li>Learn to organize personal and workspace</li> </ul> <strong>Module 10: Anger Management</strong> <ul> <li>Understand anger dynamics in terms of the anger cycle and the fight or flight theory.</li> <li>Know common anger myths and their factual refutations.</li> <li>Know the helpful and unhelpful ways of dealing with anger.</li> <li>Know techniques in controlling anger, particular reading anger warning signs,</li> </ul> <strong>Module 11: Attention Management</strong> <ul> <li>Define and understand attention management.</li> <li>Identify different types of attention.</li> <li>Create strategies for goals and SMART goals.</li> <li>Be familiar with methods that focus attention.</li> <li>Put an end to procrastination.</li> <li>Learn how to prioritize time.</li> </ul> <strong>Module 12: Microsoft Office</strong> <ul> <li>Excel 2016 Essentials</li> <li>Outlook 2016 Essentials</li> <li>PowerPoint 2016 Essentials</li> <li>Word 2016 Essentials</li> </ul> <br> <strong>Course / Training Format</strong><br> After successful enrolment, the learner will get access to ILC Moodle, where all the study material / Training Manual will be available. Moodle can be accessed 24/7 anywhere, anytime.<br> Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.<br> The Test (MCQ’s) will be based on modules of the Training Manual.<br> <strong>Assessment</strong><br> After studying through the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. 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'preferences' => null ), 'CourseTranslation' => array( 'id' => '205537', 'course_id' => '121798', 'title' => 'Facilities Management Endorsed Diploma (Level 6)', 'slug' => 'part-time-facilities-management-endorsed-diploma-level-6-inspire-london-college', 'external_link' => 'http://inspirelondoncollege.co.uk', 'summary' => '<strong>Facilities Management Level 6 Diploma</strong><br> Level 6 Facilities Management Diploma is an Endorsed ;To achieve a Level 6 Facilities Management Diploma learner must have to achieve 12 Modules with 120 Credits.<br> Upon Completion Learner will get Endorsed Level 6 Facilities Management Diploma from awarding organisation Training Qualifications UK (TQUK)<br> <strong>Modules Outline of Facilities management Diploma</strong><br> <strong>Module 1: Facilitation Skills</strong> <ul> <li>Define facilitation and identify its purpose and benefits.</li> <li>Clarify the role and focus of a facilitator.</li> <li>Differentiate between process and content in the context of a group discussion.</li> <li>Provide tips in choosing and preparing for facilitation.</li> <li>Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing.</li> <li>Identify ways a facilitator can help a group reach a consensus: from encouraging participation in choosing a solution.</li> </ul> <strong>Module 2: Critical Thinking</strong> <ul> <li>Understand the components of critical thinking</li> <li>Utilize non-linear thinking</li> <li>Use logical thinking</li> <li>Recognize what it means to be a critical thinker</li> <li>Evaluate information using critical thinking skills</li> </ul> <strong>Module 3: Managing Workplace Anxiety</strong> <ul> <li>Explore different types of workplace anxieties</li> <li>Learn to recognize symptoms and warning signs</li> <li>Determine ways of coping and managing problems</li> <li>Recognize common trigger and accelerants</li> <li>Learn the difference between anxiety and common nervousness</li> </ul> <strong>Module 4: Constructive Criticism</strong> <ul> <li>Understand when feedback should take place</li> <li>Learn how to prepare and plan to deliver constructive criticism</li> <li>Determine the appropriate atmosphere in which it should take place</li> <li>Identify the proper steps to be taken during the session</li> </ul> <br> <strong>Module 5: Developing Corporate Behaviour</strong> <ul> <li>Understand what behaviour is</li> <li>Understand the benefits of corporate behaviour</li> <li>Know what type of behaviours you want to implement in your company</li> <li>Know how to implement corporate behaviours</li> <li>Know how to maintain corporate behaviours</li> </ul> <strong>Module 6: Business Succession Planning</strong> <ul> <li>Define and use a SWOT analysis to set goals.</li> <li>Create a plan, assign roles, and execute the plan.</li> <li>Communicate to develop support and manage change.</li> <li>Anticipate obstacles, and evaluate and adapt goals and plans.</li> <li>Characterize success.</li> </ul> <strong>Module 7: Handling Difficult Customers</strong> <ul> <li>Cultivate a positive attitude</li> <li>Manage internal and external stress</li> <li>Develop abilities to listen actively and empathize</li> <li>Build a rapport with customers in person and over the phone</li> </ul> <strong>Module 8: Health and Wellness at Work</strong> <ul> <li>Access Health and Wellness Program Needs</li> <li>Plan a Health and Wellness Program</li> <li>Implement a Health and Wellness Program</li> <li>Maintain a Health and Wellness Program</li> </ul> <strong>Module 9: Organisational Skills</strong> <ul> <li>Examine current habits and routines that are not organized</li> <li>Learn to prioritize your time schedule and daily tasks</li> <li>Determine ways of storing information and supplies</li> <li>Learn to organize personal and workspace</li> </ul> <strong>Module 10: Anger Management</strong> <ul> <li>Understand anger dynamics in terms of the anger cycle and the fight or flight theory.</li> <li>Know common anger myths and their factual refutations.</li> <li>Know the helpful and unhelpful ways of dealing with anger.</li> <li>Know techniques in controlling anger, particular reading anger warning signs,</li> </ul> <strong>Module 11: Attention Management</strong> <ul> <li>Define and understand attention management.</li> <li>Identify different types of attention.</li> <li>Create strategies for goals and SMART goals.</li> <li>Be familiar with methods that focus attention.</li> <li>Put an end to procrastination.</li> <li>Learn how to prioritize time.</li> </ul> <strong>Module 12: Microsoft Office</strong> <ul> <li>Excel 2016 Essentials</li> <li>Outlook 2016 Essentials</li> <li>PowerPoint 2016 Essentials</li> <li>Word 2016 Essentials</li> </ul> <br> <strong>Course / Training Format</strong><br> After successful enrolment, the learner will get access to ILC Moodle, where all the study material / Training Manual will be available. Moodle can be accessed 24/7 anywhere, anytime.<br> Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.<br> The Test (MCQ’s) will be based on modules of the Training Manual.<br> <strong>Assessment</strong><br> After studying through the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.<br> Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).<br> All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.<br> <strong>Duration</strong><br> The minimum time period to complete this training is between 1 week - 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.<br> Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. 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This comprehensive course is designed to help you reach your professional goals.<br> <br> The skills and knowledge that you will gain through studying this master in corporate etiquette course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.<br> <br> This master in corporate etiquette course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.<br> <br> This comprehensive course will teach you the theory of effective corporate etiquette practice and equip you with the essential skills, confidence and competence to assist you in the corporate etiquette industry. 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CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.<br> <br> <br> Master the skills you need to propel your career forward in corporate etiquette. Equip yourself with the essential knowledge and skillset that make you a confident manager and take your career to the next level. 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الشركة المعلنة عن الوظيفة
Sapiens
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