Manager, Voice over IP (VoIP) and Vendor Management

Manager, Voice over IP (VoIP) and Vendor ManagementPosition :Manager, Voice over IP (VoIP) and Vendor Management

Location :Lahore

Job Type :FULL TIME

Openings :1

Education :Bachelor's degree in a relevant field (e.g., Telecommunications, Information Technology).

Company Description:Enjoy the cutting-edge VoIP (Voice over Internet Protocol) service from Vision Telecom and welcome to the future of communication. Vision Telecom is aware of how crucial communication is to both the smooth operation of enterprises and the interpersonal relationships of individuals.

Job Description:Our organization is seeking an accomplished Manager in Voice over IP (VoIP) with a profound understanding of open-source technologies, including Asterisk, SS7, and SIP. The ideal candidate will also bring expertise in vendor management, interconnects, load balancing, rate card creation, and DID management.

Key Responsibilities:VoIP Infrastructure Management:

• Oversee the planning, implementation, and optimization of VoIP infrastructure, ensuring high availability and performance.

• Manage interconnects with external vendors and carriers.

Vendor Management:

• Establish and maintain relationships with VoIP vendors, negotiating contracts, and ensuring service level agreements (SLAs) are met.

• Collaborate with vendors for system upgrades, issue resolution, and overall service improvement.

Interconnects and Testing:

• Coordinate and manage interconnects between internal and external VoIP systems.

• Develop and execute comprehensive testing strategies for interconnects to guarantee seamless communication.

Load Balancing:

• Implement and manage load balancing solutions between interconnects to optimize performance and ensure redundancy.

• Troubleshoot and resolve load balancing issues to maintain continuous service availability.

Rate Card Creation:

• Develop and maintain accurate rate cards for VoIP services.

• Analyze market trends and pricing strategies to remain competitive.

DID Management:

• Oversee the management of Direct Inward Dialing (DID) resources, ensuring proper allocation and utilization.

• Implement and enhance DID provisioning processes.

Team Leadership:

• Lead a team of VoIP engineers, providing guidance on technical matters, project management, and vendor interactions.

• Foster a collaborative and innovative work environment.

Security and Compliance:

• Implement security measures to safeguard VoIP infrastructure and ensure compliance with industry standards.

• Conduct regular audits to assess security posture.

Documentation:

• Maintain comprehensive documentation for interconnect configurations, rate cards, DID allocations, and vendor agreements.

• Ensure knowledge transfer within the team and contribute to organizational knowledge repositories.

Requirements:Proven experience as a Manager in VoIP with expertise in Asterisk, SS7, and SIP.

Strong background in vendor management, interconnects, load balancing, rate card creation, and DID management.

Proficiency in negotiating contracts, SLA management, and vendor relationship building.

Familiarity with industry compliance standards and security protocols.

Exceptional leadership, communication, and problem-solving skills.

Previous experience in developing and executing testing strategies for VoIP systems.

If you possess the required skills and experience, we invite you to lead our dynamic team and contribute to the success of our VoIP initiatives and vendor relationships.#J-18808-Ljbffr