الصفحة الرئيسية أستراليا Director of Housekeeping
الصفحة الرئيسية أستراليا Director of Housekeeping
Director of Housekeeping
تفاصيل الوظيفة
Company Description Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Director of Housekeeping The Director of Housekeeping will lead the housekeeping team in maintaining the highest standards of cleanliness, guest satisfaction, and efficiency at Fairmont Century Plaza. In this role, you will oversee all housekeeping operations, ensuring that every guest experience reflects our commitment to luxury and service excellence. You will play a key role in managing and mentoring your team, maintaining department budgets, and driving operational improvements. What you will be doing:
- Lead, inspire, and develop the Housekeeping team, ensuring high performance and a strong sense of teamwork
- Ensure all guest rooms, public areas, and back-of-house spaces are impeccably maintained and meet brand standards
- Follow detailed cleaning standards as set through our ALL Safe – Stay Well, Forbes, Leading Quality Assurance and Accor’s brand standards
- Collaborate with other departments to ensure seamless communication and smooth operations across the property
- Oversee recruitment, training, and performance management within the Housekeeping department
- Manage department budgets and expenses, including labor costs, supplies, and equipment needs
- Ensure compliance with safety, sanitation, and cleanliness standards in all areas of responsibility
- Develop and implement innovative service initiatives to continuously elevate the guest experience
- Uphold the principles of the Local 11 Collective Bargaining Agreement (CBA), ensuring fair treatment, scheduling based on seniority, and compliance with labor agreements
- A minimum of 3 years of Director of Housekeeping experience is required, preferably within luxury hotels
- Bachelor’s degree and/or Hotel Management degree an asset
- Strong ability to manage teams effectively, with a focus on coaching and mentoring employees
- Exceptional organizational skills with the ability to manage multiple priorities and timelines
- Expertise in budgeting and financial management within a hotel setting
- Knowledge of CBA compliance and experience managing unionized teams is preferred
- Fluent in spoken and written English; additional languages such as Spanish are an asset
- Salary Range: $120,000 - $130,000 USD
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
- Competitive Health Benefit Package within 30 days of employment
- 401(k)/Roth IRA Eligibility after 60 days of employment
- Cell Phone Usage Reimbursement
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From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. </p><p> Job Description </p><p> Director of Housekeeping </p><p> The Director of Housekeeping will lead the housekeeping team in maintaining the highest standards of cleanliness, guest satisfaction, and efficiency at Fairmont Century Plaza. In this role, you will oversee all housekeeping operations, ensuring that every guest experience reflects our commitment to luxury and service excellence. You will play a key role in managing and mentoring your team, maintaining department budgets, and driving operational improvements. </p><p> What you will be doing: </p><ul><li> Lead, inspire, and develop the Housekeeping team, ensuring high performance and a strong sense of teamwork </li><li> Ensure all guest rooms, public areas, and back-of-house spaces are impeccably maintained and meet brand standards </li><li> Follow detailed cleaning standards as set through our ALL Safe – Stay Well, Forbes, Leading Quality Assurance and Accor’s brand standards </li><li> Collaborate with other departments to ensure seamless communication and smooth operations across the property </li><li> Oversee recruitment, training, and performance management within the Housekeeping department </li><li> Manage department budgets and expenses, including labor costs, supplies, and equipment needs </li><li> Ensure compliance with safety, sanitation, and cleanliness standards in all areas of responsibility </li><li> Develop and implement innovative service initiatives to continuously elevate the guest experience </li><li> Uphold the principles of the Local 11 Collective Bargaining Agreement (CBA), ensuring fair treatment, scheduling based on seniority, and compliance with labor agreements </li> </ul><p> Qualifications </p><p> Your experience and skills include: </p><ul><li> A minimum of 3 years of Director of Housekeeping experience is required, preferably within luxury hotels </li><li> Bachelor’s degree and/or Hotel Management degree an asset </li><li> Strong ability to manage teams effectively, with a focus on coaching and mentoring employees </li><li> Exceptional organizational skills with the ability to manage multiple priorities and timelines </li><li> Expertise in budgeting and financial management within a hotel setting </li><li> Knowledge of CBA compliance and experience managing unionized teams is preferred </li><li> Fluent in spoken and written English; additional languages such as Spanish are an asset </li> </ul><p> Additional Information </p><p> What is in it for you: </p><ul><li> Salary Range: $120,000 - $130,000 USD </li><li> Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. </li><li> We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential </li><li> Opportunity to develop your talent and grow within your property and across the world! </li><li> Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH </li><li> Competitive Health Benefit Package within 30 days of employment </li><li>401(k)/Roth IRA Eligibility after 60 days of employment </li><li> Cell Phone Usage Reimbursement </li> </ul><p> Your team and working environment: </p><p> What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. 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The Sales Funnel – Beginner is designed to teach you the secrets to set up a proper sales funnel, promote your business, and profit overnight. Learn to apply effective strategies to drive and increase sales in double quick time. A sales funnel demonstrates a journey that prospective customers go through to becoming paying customers. The funnel will help you whittle down prospects to find that amazing customer. Make an irresistible offer to prospective customers and give them enough reason to purchase from you.<br> The Sales Funnel course will provide guidance on how to market your website to attract more visitors, how to get visitors to share their information, encourage leads to convert to paying customers, keep your customers satisfied and inspire referrals, and include a call to action. The course will also elaborate on why you should analyse the success of your marketing campaigns, why you should use multiple marketing channels, how to adapt your website to suit customer needs, incorporate more than one CTA, and retarget visitors.<br> <br> The Sales Funnel course will give you the relevant skills on why you should become an authority in your niche, nurture your prospects, and add incentives to make the offer more desirable. If you want to showcase a product, you can even do a demonstration. It is a comprehensive training that offers the best advice and guidance to optimise your sales funnel and develop a profitable sequence. There is an ever-increasing need for qualified individuals who are high-performing and get the best results and there has never been a better time than right now to land that dream job! This is an IAP certified course that will demonstrate to leading employers you are continually developing yourself.<br> <br> <strong>Why You Should Consider Taking this Course at Study365?</strong><br> <br> Study365 is a leading online provider for several accrediting bodies and provides learners the opportunity to take this exclusive IAP course. At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.<br> Learners who register will be given excellent learning support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants<br> <br> <strong>Learning Outcomes</strong> <ul> <li>Use your sales funnel to sell front-end products</li> <li>Follow the necessary steps to create an excellent sales funnel</li> <li>Structure the sales funnel to make a profit</li> <li>Use ClickFunnels to build a sales funnel</li> <li>Learn to use the sales funnel to convince customers</li> </ul> <strong>Course Curriculum</strong> <ol> <li>Introduction</li> <li>Sales</li> <li>Value Ladder</li> <li>Click Funnels</li> </ol> <strong>Method of Assessment</strong><br> <br> This is a knowledge-based course, and thus, will contain no method of assessment.<br> <br> <strong>Certification</strong><br> <br> Upon the successful completion of the course, learners will be awarded an accredited Certificate of Completion for The Sales Funnel - Beginner by IAP.<br> <br> <strong>Awarding Body</strong><br> <br> The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. They hope to create online education that is trustworthy and credible. They are focused on raising the standards of online education and ensuring it is accessible to all. The iAP provides accreditation for a range of educational establishments and monitors and continually develops the educational standards of such institutions. Their globally recognised certifications give learners the opportunity to acquire the skills and knowledge needed to gain employment in the chosen fields.<br> <br> <strong>About the Tutor</strong><br> <br> Zach Miller is a sales professional with a touch of genius to him. He is a certified Sales Funnel Consultant and Builder. He knows the art of doubling sales and multiplying seven-figure businesses. He knows all about sales funnels. While the core focus of his teaching is sales funnels, he also has profound expertise in running an online business. Zach specialises in email marketing, SEO, video marketing, and all things business and entrepreneurial. 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From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. </p><p> Job Description </p><p> Director of Housekeeping </p><p> The Director of Housekeeping will lead the housekeeping team in maintaining the highest standards of cleanliness, guest satisfaction, and efficiency at Fairmont Century Plaza. In this role, you will oversee all housekeeping operations, ensuring that every guest experience reflects our commitment to luxury and service excellence. You will play a key role in managing and mentoring your team, maintaining department budgets, and driving operational improvements. </p><p> What you will be doing: </p><ul><li> Lead, inspire, and develop the Housekeeping team, ensuring high performance and a strong sense of teamwork </li><li> Ensure all guest rooms, public areas, and back-of-house spaces are impeccably maintained and meet brand standards </li><li> Follow detailed cleaning standards as set through our ALL Safe – Stay Well, Forbes, Leading Quality Assurance and Accor’s brand standards </li><li> Collaborate with other departments to ensure seamless communication and smooth operations across the property </li><li> Oversee recruitment, training, and performance management within the Housekeeping department </li><li> Manage department budgets and expenses, including labor costs, supplies, and equipment needs </li><li> Ensure compliance with safety, sanitation, and cleanliness standards in all areas of responsibility </li><li> Develop and implement innovative service initiatives to continuously elevate the guest experience </li><li> Uphold the principles of the Local 11 Collective Bargaining Agreement (CBA), ensuring fair treatment, scheduling based on seniority, and compliance with labor agreements </li> </ul><p> Qualifications </p><p> Your experience and skills include: </p><ul><li> A minimum of 3 years of Director of Housekeeping experience is required, preferably within luxury hotels </li><li> Bachelor’s degree and/or Hotel Management degree an asset </li><li> Strong ability to manage teams effectively, with a focus on coaching and mentoring employees </li><li> Exceptional organizational skills with the ability to manage multiple priorities and timelines </li><li> Expertise in budgeting and financial management within a hotel setting </li><li> Knowledge of CBA compliance and experience managing unionized teams is preferred </li><li> Fluent in spoken and written English; additional languages such as Spanish are an asset </li> </ul><p> Additional Information </p><p> What is in it for you: </p><ul><li> Salary Range: $120,000 - $130,000 USD </li><li> Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. </li><li> We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential </li><li> Opportunity to develop your talent and grow within your property and across the world! </li><li> Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH </li><li> Competitive Health Benefit Package within 30 days of employment </li><li>401(k)/Roth IRA Eligibility after 60 days of employment </li><li> Cell Phone Usage Reimbursement </li> </ul><p> Your team and working environment: </p><p> What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. </p><p> This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. </p><p> Why work for Accor? </p><p> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. 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الشركة المعلنة عن الوظيفة
Accor Hotels
-
Personal Development Skills Training Express79 درهم
735 درهممدة الدورة التدريبية: Upto 9 Hours -
Sales Funnel - Beginner Study 36588 درهممدة الدورة التدريبية: 4 Hours
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