Accounts Receivable Specialist (US Based Company)

Job Title : Collections and Accounts Receivable SpecialistWork Schedule:American (EST)Work Arrangement:Onsite/Hybrid/Remote* Please apply for the role if you have relevant experience for this role and fluent in English communication.Job Overview : The Collections and Accounts Receivable Specialist is responsible for managing the company's outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.Key Responsibilities :Post customer payments in NetSuite accurately and timely.Research and resolve discrepancies in payments, accounts, and customer records.Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.Provide excellent customer service by addressing inquiries regarding billing and payment processes.Ensure compliance with company policies and legal guidelines regarding collections.Required Skills :Detail-Oriented :Ability to spot inconsistencies in invoices, payments, and account records.Strong organizational skills to manage multiple accounts simultaneously.Accounting Knowledge :Understanding of basic accounting principles, particularly accounts receivable.Experience in accounts receivable and collection efforts.Research and Analytical Skills :Capable of researching and resolving billing discrepancies and payment issues.Ability to analyze account histories and identify trends or issues in payment behaviors.Communication Skills :Strong written and verbal communication to effectively follow up with clients.Ability to explain financial concepts and account details to non-financial clients.Technical Skills :Proficiency in accounting software Netsuite/Connectwise.Advanced skills in Microsoft Excel for reporting and data analysis.Experience with CRM systems for managing customer interactions.Time Management :Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.Problem-Solving Abilities :Proactive in identifying issues and developing strategies to resolve them.Capable of handling escalated situations with diplomacy and professionalism.#J-18808-Ljbffr