SYSTEMS ANALYST I

دوام كامل في Woolworths في South Africa
نُشرت يوم November 6, 2024

تفاصيل الوظيفة

Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No

Introduction

Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.
  • Analyse current systems solutions and business requirements
o Interpret and provide input to translate complex business requirements into business requirement definitions and specifications o Analyse and evaluate required system enhancements o Analyse existing systems and interfaces for modification / improvement purposes
  • Design new or enhanced systems to accommodate business needs
o Participate in the process design or re-design and translate business / user requirements / processes into a system design o Change systems specifications based on testing problems / changing requirements o Design interfaces and solutions with other systems o Complete peer review of team change requests submissions o Provide input to deployment plans based on designs
  • Testing of proposed solutions
o Develop system test plans for system, regression and integration testing o Perform systems testing and integration testing, and feedback results o Assist business stakeholders with functional and integration testing of solutions and changes
  • Participate in the implementation of new solutions to ensure successful integration into current environment
o Manage the creation and hand-over of the system administration procedures o Participate in the post-implementation reviews for completed projects o Ensure SME input during the implementation process
  • Support current solutions
o Attend to user queries, incidents and requests as per ways of working o Ensure the stability of the existing systems environment in line with agreed SLA’s o Provide input and guidance for development and technical support teams o Provide functional leadership and guidance
  • Collaborate with and support ITS and the Business
o Integrate with relevant business and IT stakeholders o Provide system input to design of user training material o Provide operational support to the business area o Provide knowledge transfer and support to team members o Collaborate with 3 rd party service providers for operational, technical and functional support
  • Create and maintain documentation
o Develop and maintain all relevant SDLC documentation o Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems o Update standby and support manuals
  • Minimum 3 years IT qualification
  • Minimum 5 years relevant IT experience
  • Will be required to perform standby duties on rotational basis
ADDITIONAL CRITERIA
  • Strong SQL and relational database knowledge
  • Strong working knowledge of various system integration formats
  • Experience working on projects or large continuous improvement initiatives independently
  • Project management and testing methodology knowledge
  • Supply chain knowledge/understanding advantageous
  • Takes ownership, accountability and is self-motivated
  • Attention to detail is required
  • Is aware of and responsive to internal and external events and influences on the technical landscape
  • Ability to research technology-related concepts, trends and best practices, and apply findings
  • Appropriately derives and organizes the essence of information to draw solid conclusions
  • Looks beyond symptoms to uncover root causes of problems to be solved
  • Synthesises data from different sources to identify trends
  • Demonstrates a results-oriented mindset in planning and implementing activities/projects
  • Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
  • Prepares clear, well-structured presentations using a variety of tools and techniques.
  • Prepares written reports and briefs and communicates ideas clearly.
  • Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
  • Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures
  • Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change
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