Waiter

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opportunity to join our team.ROLE: WaiterReady for a career move and be part of a dynamic team? We are looking for new talent to play a vital role in our Food & Beverage team working alongside a fantastic team.WHAT IS IN IT FOR YOU:Employee benefit card offering discounted rates in Accor worldwideLearning programsOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Planet21.WHAT WE EXPECT OF YOU:To provide courteous, professional, efficient, and flexible service at all times following Rixos Standards of Performance.To be entirely flexible and adapt to rotate within the different sub-departments of the Food & Beverage Division or any other Department of the hotel as assigned.To carry out any other reasonable duties and responsibilities as assigned.To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.To perform opening and closing procedures established for the place of work as assigned.To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.To provide a high standard of quality and efficient/friendly service as per Standard Operational Procedures.To ensure that the place of work and surrounding area is kept clean and organized at all times.To handle guest inquiries in a courteous and efficient manner.To establish a rapport with guests maintaining good customer relationships.To monitor operating supplies and reduce spoilage and wastage.To report guest complaints or problems to Managers if no immediate solution can be found and ensure follow-up with guests.To assist in carrying out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.To provide friendly, courteous, and professional service at all times.To maintain good working relationships with colleagues and all other departments.To read and understand the hotel's Employee Handbook and adhere to the hotel's rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, Health, and Safety.To comply with local legislation as required.To respond to any changes in the department as dictated by the needs of the hotel.To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required to meet business demands and guest service needs.To attend training and meetings as and when required.Qualifications:Diploma or degree in vocational hospitality; fresher or 1 year experience in a 4-5 star hotel.Remote Work:NoEmployment Type:Full-time

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