الصفحة الرئيسية أستراليا Process Improvement Specialist, ANZ Plus
الصفحة الرئيسية أستراليا Process Improvement Specialist, ANZ Plus
Process Improvement Specialist, ANZ Plus
دوام كامل
في ANZ Banking Group
في
Australia
نُشرت يوم November 2, 2024
تفاصيل الوظيفة
About the role 12 month fixed term contract At the heart of ANZ Plus is a talented, high-performing team with big ideas. We're building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing. Reimagine and design new highly digital value propositions, mostly unencumbered by legacy platforms. You will join a team of experts creating a simpler and better Australian bank through experimenting, iterating and redefining for the future. Your expertise in lean, process mining and intelligence, operations, re-engineering, visualisation and problem solving will be key to you designing, delivering, and improving world class customer experience and efficient effective operations. What could your day look like?
- You will establish an approach to measure performance and visualise opportunities, problem solve and develop solutions to optimise and deliver
- You will play a key role in developing/improving operational processes to be efficient, removing waste and championing automation
- You will partner with key operational leads to coach and develop operational excellence with data, lean thinking and leading edges tools
- You will develop, support, and implement standard methods, approaches, and governance across the Value Stream.
- An experienced Lean Six Sigma Black Belt and a delivery history is essential
- You will be a seasoned process engineer with strong data analytical skills
- Process mining experience would be highly regarded
- Hands on track record of process re-engineering, lean operations design and implementation, automation, and artificial intelligence
- Great business acumen, facilitation skills, resilience, and the ability to present clearly
- Exceptional stakeholder engagement skills and the ability to influence others taking a partnership approach
- Passion for building great customer-centric digital processes for millions of customers. This is big!
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We're building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing. <br> <br> <br> Reimagine and design new highly digital value propositions, mostly unencumbered by legacy platforms. You will join a team of experts creating a simpler and better Australian bank through experimenting, iterating and redefining for the future. Your expertise in lean, process mining and intelligence, operations, re-engineering, visualisation and problem solving will be key to you designing, delivering, and improving world class customer experience and efficient effective operations. <br> <br> <br> <br> <b><b> What could your day look like?</b> </b> <br> <br> <br> <br> <ul> <li> You will establish an approach to measure performance and visualise opportunities, problem solve and develop solutions to optimise and deliver </li> <li> You will play a key role in developing/improving operational processes to be efficient, removing waste and championing automation </li> <li> You will partner with key operational leads to coach and develop operational excellence with data, lean thinking and leading edges tools </li> <li> You will develop, support, and implement standard methods, approaches, and governance across the Value Stream. </li></ul> <br> <br> <b><b> What's in your toolkit?</b> </b> <br> <br> <br> <br> <ul> <li> An experienced Lean Six Sigma Black Belt and a delivery history is essential </li> <li> You will be a seasoned process engineer with strong data analytical skills </li> <li> Process mining experience would be highly regarded </li> <li> Hands on track record of process re-engineering, lean operations design and implementation, automation, and artificial intelligence </li> <li> Great business acumen, facilitation skills, resilience, and the ability to present clearly </li> <li> Exceptional stakeholder engagement skills and the ability to influence others taking a partnership approach </li> <li> Passion for building great customer-centric digital processes for millions of customers. 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Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish.<br> <br> <strong>Course Syllabus</strong><br> This course consists of the following units:<br> Unit 1 - The Fundamentals of Business Process Management<br> Unit 2 - The Vision Phase<br> Unit 3 - The Design Phase<br> Unit 4 - The Modelling Phase<br> Unit 5 - The Execution Phase<br> Unit 6 - The Monitoring Phase<br> Unit 7 - The Optimising Phase<br> <br> <strong>Course Benefits:</strong><br> <br> Full Tutor Support<br> Self paced, no fixed schedules<br> Available to students anywhere in the world<br> 24/7 Access to the LMS ( Learning Management System )<br> Easy to understand quality e-learning study materials<br> The benefit of applying for NUS extra Discount Card.<br> <br> <strong>Course Material</strong><br> <br> All course materials are included in the course price. 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We're building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing. <br> <br> <br> Reimagine and design new highly digital value propositions, mostly unencumbered by legacy platforms. You will join a team of experts creating a simpler and better Australian bank through experimenting, iterating and redefining for the future. Your expertise in lean, process mining and intelligence, operations, re-engineering, visualisation and problem solving will be key to you designing, delivering, and improving world class customer experience and efficient effective operations. <br> <br> <br> <br> <b><b> What could your day look like?</b> </b> <br> <br> <br> <br> <ul> <li> You will establish an approach to measure performance and visualise opportunities, problem solve and develop solutions to optimise and deliver </li> <li> You will play a key role in developing/improving operational processes to be efficient, removing waste and championing automation </li> <li> You will partner with key operational leads to coach and develop operational excellence with data, lean thinking and leading edges tools </li> <li> You will develop, support, and implement standard methods, approaches, and governance across the Value Stream. </li></ul> <br> <br> <b><b> What's in your toolkit?</b> </b> <br> <br> <br> <br> <ul> <li> An experienced Lean Six Sigma Black Belt and a delivery history is essential </li> <li> You will be a seasoned process engineer with strong data analytical skills </li> <li> Process mining experience would be highly regarded </li> <li> Hands on track record of process re-engineering, lean operations design and implementation, automation, and artificial intelligence </li> <li> Great business acumen, facilitation skills, resilience, and the ability to present clearly </li> <li> Exceptional stakeholder engagement skills and the ability to influence others taking a partnership approach </li> <li> Passion for building great customer-centric digital processes for millions of customers. 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الشركة المعلنة عن الوظيفة
ANZ Banking Group
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