Lead Data Analyst (Commercial)

Role: Lead Data Analyst (Commercial)Location: Leeds, LS15 (with hybrid working after completion of training)Salary: £40 - £50k per annum plus extensive benefitsContract type: PermanentEmployment type: Full timeWorking hours: 40 hours pw, Monday to FridayDo you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.The Lead Data Analyst for eCommerce will focus on the eCommerce and commercial elements, site performance, customer interactions, and product/category dynamics.This role involves leveraging data to provide insights that drive strategic decisions, optimize marketing efforts, enhance customer experiences, and improve overall business performance. The Lead Data Analyst will collaborate closely with cross-functional teams, including marketing, sales, and operations, to support data-driven strategies that align with the company's objectives.What's in it for you?Occupational sick payEnhanced maternity and paternity payContributory pensionDiscounted insurance (Aviva)Employee discount siteDiscounted gyms (via our blue light card and benefits schemes)Employee assistance programmeIn-house mental health supportFree onsite parkingHealth and wellbeing initiativesSocial events throughout the yearCycle to work schemeGreen car scheme (subject to minimum earnings)Registration fees paid (GPhC, NMC, CIPD etc)Long service bonusRefer a friend bonusBlue light cardHybrid workingCommitment to CPD/training25 days annual leave increasing with serviceAnnual leave buy and sell schemeDiscounts & Exclusive offers at The Springs, Leeds25% Discount & health & beauty purchases25% Discount on Pharmacy2U Private Online Doctor ServicesWhat you'll be doing?Analyse eCommerce and commercial data to derive actionable insights, enhance customer engagement and identify opportunities to drive repeat purchasesDevelop and maintain dashboards and reports that track KPIs and oversee the analysis of high-level site performance metricsProvide strategic insights into key user behaviours and site interactions to inform leadership on overall website performanceLead and mentor a team of data analysts, fostering a collaborative and data-driven culture within the analytics teamShare knowledge and best practices to enhance the team's analytical capabilitiesEnsure data integrity, accuracy, and consistency by implementing best practices in data governance and managementWork with data engineering teams to optimise data collection, storage, and retrieval processes to support efficient analysisStay updated on the latest trends in data analytics, eCommerce, and the pharmacy industryRecommend new tools, technologies, and methodologies to enhance data analysis and reporting capabilitiesWho are we looking for?Bachelors' or masters' degree in related fieldExpertise in Google Analytics, BigQuery, Tableau, SQL, and other data visualization and reporting toolsExperience of working in a pressured environmentNumerate with strong written and verbal communication skillsIT literate with working knowledge of MS office suite - Excel intermediateDemonstrate drive, initiative, and proactivity in roleExperience within healthcare sector would be advantageousWhat happens next?Please click apply and if we think you are a good match, we will be in touch to arrange an interview.Applicants must prove they have the right to live in the UK.All successful applicants will be required to undergo a DBS check.Unsolicited agency applications will be treated as a gift. I.T. & Communications