الصفحة الرئيسية الإمارات العربية المتحدة IT Support Engineer
الصفحة الرئيسية الإمارات العربية المتحدة IT Support Engineer
IT Support Engineer
تفاصيل الوظيفة
Hatchfit Physiotherapy Clinic is seeking an experienced and dedicated IT Support Engineer to join our team in Dubai. This role is vital for maintaining and enhancing our IT infrastructure, ensuring smooth operations, and providing technical support to staff. If you have a passion for technology and enjoy solving IT-related challenges, we invite you to apply. Key Responsibilities:
- Install, configure, and maintain servers, PCs, peripherals, IT tools, packaged software, antivirus solutions, and software updates.
- Administer and upgrade the computer network infrastructure to ensure optimal performance.
- Troubleshoot and resolve hardware, software, application, and network issues, including addressing virus and security concerns.
- Install and configure packaged software, applications, antivirus tools, utilities, and patches to ensure system efficiency.
- Set up user accounts and profiles for office staff and users, ensuring correct access levels and permissions.
- Provide on-site technical support for office, classroom, and event setups, including AV and logistics support.
- Diagnose and resolve user tickets related to hardware, software, and network issues in a timely manner.
- Ensure compliance with procedures for daily backups, software patches, data transfers, and manage software licenses and hardware inventory.
- Train users on the proper use of hardware, network, internet, and software tools to improve operational efficiency.
- Collaborate with IT vendors on procurement, warranty, and upgrade issues, ensuring smooth delivery and payment processes.
- Degree in a technology-related field.
- Minimum of 5 years of hands-on experience in maintaining IT infrastructure, including servers, data and voice cabling, firewalls, and peripherals.
- Proficiency in managing Microsoft Server Operating Systems, Office 365, and other Microsoft tools.
- Knowledge of Android and iOS operating systems, with prior experience in a similar IT role.
- Experience in deploying IT technologies, policies, and standards within an organization.
- Strong communication skills, attention to detail, and the ability to multitask effectively under pressure.
- Competitive salary and benefits package.
- Comprehensive medical and insurance coverage.
- Opportunities for career growth and professional development.
- A collaborative and supportive work environment.
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Hatchfit
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