USER OPERATIONS MANAGER UAE - 751339
تفاصيل الوظيفة
Recruit, train, and mentor high-performing NIO House Managers capable of running the complete sales operation of a HIO House, fostering a culture of excellence and customer-centricity. Drive and achieve KPI targets, focusing on volume, customer satisfaction, margins, and income growth. Conduct ongoing performance management of the NIO Houses based on agreed-upon KPIs, address HR issues, and drive continuous improvement. Control and management of all required sales and processes training to a pre-determined level for sales and support staff. Manage the area sales forecasts, inventory levels, and merchandising standards to optimise performance. Implement standards for displaying and merchandising new and used vehicles as well as all promotions. Meet with NIO House Managers to plan and implement objectives for achieving sales and gross profits. Collaborate with brand management to develop and implement effective marketing initiatives and drive vehicle sales. Foster a motivated and engaged team, resolving conflicts and making strategic decisions to drive success.
#J-18808-Ljbffr Management & Operations
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