Cluster Account Director
تفاصيل الوظيفة
Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Finance The activities and contribution of the role will impact the performance of the hotel. They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development & Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Qualifications Experience/Certificates/Education Summary: Proven track record as a Sales Account Director or in a similar commercial role, ideally within a large, fast-paced luxury hospitality environment. Strong communication, negotiation, and interpersonal skills. Results-oriented with a history of meeting or surpassing sales targets. Bachelor's degree in Business, Marketing, or a related field preferred. Fluency in verbal and written English is crucial, with additional language skills such as Russian, Arabic, or French considered advantageous. Proficiency in Microsoft Office programs including Excel, Word, PowerPoint, and Outlook. Previous experience in a global work environment is essential.
#J-18808-Ljbffr Sales
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