الصفحة الرئيسية الإمارات العربية المتحدة Lobby Ambassador (Emiratisation)|Hilton Dubai Palm
الصفحة الرئيسية الإمارات العربية المتحدة Lobby Ambassador (Emiratisation)|Hilton Dubai Palm
Lobby Ambassador (Emiratisation)|Hilton Dubai Palm
تفاصيل الوظيفة
Job DescriptionJob Number: HOT0B2S8Work LocationsHilton Dubai Palm, The Palm Island, DubaiAt Hilton Dubai Palm Jumeirah, a Lobby Ambassador will greet guests in the Lobby and provide a variety of assistance to guests during their stays.What will I be doing?As Lobby Ambassador, you will perform the following tasks to the highest standards:Meet, greet and direct Guests who enter the lobby areaEntertain questions from guests and respond with appropriate and accurate information on topics such as outlet hours, local attractions, directions to events, etc.Run errands such as ticket pick-up, laundry pick-up and delivery, etc. for guestsMaintain the appearance of hotel lobby, remove trash, organize furniture, etc.Remain calm and alert, especially during emergencies and/or heavy hotel activity, and resolve complications such as location changes or credit issues.Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.What are we looking for?To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:An ability to listen and respond to demanding Guest needsExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitment to delivering high levels of customer serviceAbility to work under pressureFlexibility to respond to a variety of different work situationsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in a customer service function or in a similar roleA passion for delivering an exceptional level of Guest serviceHigh level of IT proficiencyWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!JobGuest Services, Operations, and Front Office
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الشركة المعلنة عن الوظيفة
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