Admin and Reservations Agent

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم October 31, 2024

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About UsGuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3 million guest nights sold, generating over $170 million in Gross Booking Value and managing a portfolio worth over $1 billion, GuestReady is a company on the rise. At GuestReady, our purpose is to revolutionise the short-term rental industry through innovative technology and a commitment to hospitality.We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimisation, our team of experts handle every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.ResponsibilitiesYou will:Actively manage direct reservations with the help of the team on the ground for viewings.Optimize external reservations through different channels.Maximize booking revenue through price adjustments based on market research for the properties assigned.RequirementsTo be successful in this role, you should have:Fluency in English for phone calls and WhatsApp messaging.Good computer skills for sending contracts and managing an Excel or Google Sheet.Excellent spoken and written communication skills.Good knowledge of apartments in Dubai and understanding of short-term rentals.The ability to represent and talk about GuestReady effectively.A cool-tempered nature, capable of handling rejection.Outstanding negotiation skills to resolve issues and address complaints.Strong multitasking abilities, able to work under pressure and stay calm.A team player mentality; able to work in an environment with high inter-dependencies between teams.Confidence and a personable demeanor, with a passion for creating a great customer experience.BenefitsWorking with multicultural team members and international teams spread across the globe offers exposure to the fast-paced world of high-tech start-ups, with excellent growth opportunities. Enjoy a dynamic work environment with flat hierarchies and space for your own ideas.Diversity and InclusionGuestReady is proud to be an equal opportunity employer, and we are committed to providing an environment of mutual respect and inclusion to our teams all over the world. We are proud to say we have a diverse team spread globally and value the unique talents of all our people, with different personal experiences and points of view. We do not accept any discrimination on the basis of race, colour, gender, religion, sexual orientation, disability, age, culture, and warmly welcome applications from members of underrepresented groups.

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الصفحة الرئيسية الإمارات العربية المتحدة Admin and Reservations Agent

الصفحة الرئيسية الإمارات العربية المتحدة Admin and Reservations Agent

Admin and Reservations Agent

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الشركة المعلنة عن الوظيفة

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