Receptionist

Job Responsibilities:

Greeting Visitors: Welcome children, parents, and caregivers as they arrive, creating a friendly and inviting atmosphere.

Check-In and Registration: Handle the check-in process for visitors, including registering new members and managing daily admissions.

Information Provider: Answer questions about playground policies, rules, scheduled activities, and special events.

Communication: Relay important information to staff regarding visitor needs or concerns, and communicate any announcements to guests.

Payment Processing: Manage payments for admissions, memberships, or special events, and handle cash or credit transactions.

Record Keeping: Maintain accurate records of visitor attendance, memberships, and any incidents that occur on-site.

Safety Oversight: Monitor the playground area to ensure safety protocols are being followed and assist in reporting any maintenance needs.

Customer Service: Address concerns or complaints from parents or caregivers in a professional and empathetic manner.

Coordination of Events: Assist in organizing and promoting events or activities, including managing RSVPs or registrations.

Cleanliness: Help maintain a tidy reception area and ensure that informational materials are stocked and organized.

Job Requirements and Skills:

Education: High school diploma or equivalent; some positions may prefer additional coursework or experience in hospitality or customer service.

Experience: Previous experience in a receptionist, customer service, or administrative role, especially in a childcare or recreational setting, is often preferred.

Communication Skills: Strong verbal and written communication abilities to effectively interact with children and parents.

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