Systems Administrator

Time left to apply: End Date: November 1, 2024 (4 days left to apply) Job Requisition ID: R23988

Job Description

Hello Future Systems Administrator, Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who has experience in:

• Basic programming skills
• ServiceNow experience would be beneficial
• Ensuring effective installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware.

Key Responsibilities:

• Installation and setup of workstations and servers for all mainstream manufacturers (IBM, HP, Dell).
• Daily capacity and health checks. Software maintenance and customization. Active Directory management, DNS, DHCP, WINS.
• Create batch schedules.
• Create change orders. Code basic JCL. Code basic automation.
• Support batch FTP and the creation of FTP encryption data by Development.
• Analyze and change batch schedules on request.
• Control illegal intrusions from non-permissible entities outside the corporate network.
• Manage Group Corporate server infrastructure.
• Advise on security prevention enhancements.
• Take care of the backup systems according to baseline standards in order to maintain business continuity. Control server and network hardware that may cause system downtime.
• Ensure first-time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and service level agreements.
• Meet set turnaround times while ensuring own availability, reliability and accuracy.
• Propose improvements on internal processes that impact service levels and customer satisfaction within area of accountability.
• Ensure own product knowledge and guidance provided is technically accurate and collect feedback to help improve customer service.
• Establish relationships with relevant individuals and departments to deliver on work expectations.
• Adhere to relevant service level agreements to build trust in the relationship.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as a normal part of work.
• Produce high-quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Adhere to quality standards, turnaround times and company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Create own personal development plan and review plan with team leader or manager.
• Keep abreast of learning opportunities, changing products and trends.
• Contribute to teamwork and inclusivity by working together to achieve team goals.

You will have access to:

• Opportunities to network and collaborate.
• Challenging work.
• Opportunities to innovate.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below. 01/11/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Introduce Yourself

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About Us

Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people’s lives in an authentic, profound and sustainable way. #J-18808-Ljbffr