FACILITIES ENGINEER / COORDINATOR (JUNIOR/SENIOR)

FACILITIES ENGINEER / COORDINATOR (JUNIOR/SENIOR)

A team of site engineers (SE) led by O&M manager shall be deployed at Owner premise to ensure data hall in safe and good working condition at all times. SE shall be available at all times (runs by shift) to act as the first point of contact to respond to any incidents and emergencies. SE has the responsibility to coordinate, support and carry out all operation and maintenance activities, ensuring accurate updating of the following data/information (and other information as required by Owner) on a daily/regular basis:

1. Dashboard and operating reports;
2. Registry of assets and consumables comprising unique asset ID, asset name, manufacturer, model, serial number, location, key description, life span and other relevant information as required;
3. Work order management;
4. Record-keeping for key operating parameters (e.g., temperature records, humidity set points, ampere/voltage records, etc.);
5. Tracking and monitoring of licenses and certificates (if any);
6. Incident management and reporting including date and time of creation and resolution of an issue log;
7. Workflow for reporting of issues and validation of completed Services by Owner’s authorized personnel;
8. Preventive and corrective maintenance management for all Equipment comprising planning, scheduling, generating of work orders in running sequence, classification of Services in accordance with the agreed service level agreement, scope of maintenance Services, frequency, replacement of parts/consumables and associated costs;
9. Tracking of spare parts and consumables;
10. Tracking of performance against the agreed SLAs;
11. Tracking of load usage (power consumption of IT loads/servers and total facility).

Maintenance Activities SE shall be responsible for all the maintenance activities including but not limited to:

1. Formulating and implementing scheduled and corrective maintenance to all the critical systems and managing the processes and procedures to ensure reliable, safe and effective operation as per Owner standards and requirements.
2. Ensuring maintenance and operation of all the Owner's equipment in the site complies with the relevant standards, the OEM recommendation, operational manuals, and statutory obligations.
3. Supervising and managing other Vendors appointed by Owner for related Services and ensuring adherence to contracted deliverables including SLA’s and KPI’s.
4. Supplying necessary tools and equipment to facilitate daily operations and maintenance of the Site.
5. Immediately notifying and escalating to Owner for any emergencies at all times:
1. Any repair work which can impact operations, SE shall escalate immediately to Owner to schedule appropriate time for carrying out the necessary corrective actions.
2. SE shall maintain escalation matrix/emergency contacts of all vendors.
6. Being held responsible for asset and inventory management.
7. Familiarizing with the systems and facilities of the building and its surrounding to ensure minimum disruption to operations.
8. Complying with applicable health, safety and environmental laws and regulations and related Owner’s policies and requirements and taking necessary action to eliminate hazards during operation, repair or work processes.
9. Supporting Owner on performance audits (internal and external) to ensure compliance with relevant standards.
10. Submitting periodic and on-going updates and maintenance reports on activities and services done e.g., PM reports, O&M reports, etc.
11. Rendering support on new expansion/feed-out projects. Providing technical advice, guidance, and support to Owner regarding all operation and engineering-related matters.
12. Managing the development and delivery of sustainability practices and keeping abreast of data center industry innovation.

Requirements:

• Candidate must possess at least a Diploma or Bachelor's Degree, Post Graduate Diploma in Mechanical / Electrical & Electronic Engineering or equivalent or facilities management preferable in the critical data centre environment.
• Willing to travel.
• Possess excellent analytical, communication, negotiations, strong planning and presentation skills.
• Goal-oriented mindset with the ability to focus on meeting performance targets.
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations.
• Self-motivated and able to work independently with minimal supervision.
• Adept at prioritizing and managing operational works efficiently and within deadlines.
• Quick to learn and adapt to utilizing required software.

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