الصفحة الرئيسية الفلبين Customer Service Specialist - With Experience - Apply now
الصفحة الرئيسية الفلبين Customer Service Specialist - With Experience - Apply now
Customer Service Specialist - With Experience - Apply now
دوام كامل
في Neksjob
في
Philippines
نُشرت يوم October 28, 2024
تفاصيل الوظيفة
Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
What are we looking for?
At least High School Graduate with diploma/certificate
With at least 1 year Call Center Experience
Must not be enrolled/student
Willing to work full time and in shifting schedule (no part time)
Average to excellent English communication skills
Computer literate and with good web navigation skills
Willing to work on site
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
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) ), 'currentLocation' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => false, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '35926', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => 'ar/', 'langUrl' => 'https://jobs.laimoon.com/ar/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'ar', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/ar/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 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What are we looking for? At least High School Graduate with diploma/certificate With at least 1 year Call Center Experience Must not be enrolled/student Willing to work full time and in shifting schedule (no part time) Average to excellent English communication skills Computer literate and with good web navigation skills Willing to work on site Why pick us? 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Providing efficient customer service is vital for every business. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner.<br /> Key topics include; the process of listening to, questioning and confirming customers’ needs, leadership styles, the fundamentals of creating customer-focused environments , the value of reward and recognition schemes , development of a customer service strategy , techniques for building long-term customer relations, techniques for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service.<br /> <br /> <strong>Couse Syllabus:</strong><br /> Module 1 - Introduction to Customer Services<br /> Module 2 - Understanding Your Customers<br /> Module 3 - What is a Customer Focused Organisation?<br /> Module 4 - Developing Customer Service Strategy<br /> Module 5 -Implementing a Service Excellence Strategy<br /> Module 6 - Training and Development for Customer Service<br /> Module 7 – The Importance of Effective Communication<br /> Module 8 - Building Long-Term Customer Relations<br /> Module 9 - Dealing with Unprofitable Customers<br /> Module 10 - Importance of Customer’s Feedback<br /> Module 11 - Complaints Handling<br /> Module 12 -Empowerment & Ownership<br /> <br /> <strong>This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. 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Customer Service Specialist - With Experience - Apply now at Neksjob. Please apply or share https://jobs.laimoon.com/jobs/externalview/44569763' $emailText = 'Hiring now! Customer Service Specialist - With Experience - Apply now at Neksjob. 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الشركة المعلنة عن الوظيفة
Neksjob
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
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خذ دورة عبر الإنترنت على خدمة العملاء ابتداءً من الآن.
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Customer Services Diploma International New Skills Academy88 درهم
1,098 درهممدة الدورة التدريبية: Upto 7 Hours -
Customer Service - Diploma Oxford Home Study College255 درهم
2,626 درهممدة الدورة التدريبية: 260 Hours
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https://ph.jooble.org/external/8368456472720222686?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=56062c158042a8b177cb6f11d39988e6