Sr. System Administrator

Job Description

• Identify system issues, detect errors, and resolve them promptly.
• Create up new users and give them access according to their job roles and level of authority
• Collaborate closely with all stakeholders to comprehend business requirements and propose enhancements to the implemented processes within the system.
• •Train new and existing employees on the system, covering department-specific SOPs, financial authority matrix, and workflow.
• Support the development and implementation of an ongoing training programs to assist in the evolution of the system.
• To be familiar with the system's standard procedures in order to effectively address user issues and fulfill their requests.
• Ensure efficient system support, maintenance, and ongoing follow-up to enhance end-user productivity and efficiency.
• Review and manage user approvals and system roles at each level, taking into account their respective responsibilities. 
• Assist in improving the system structure, accuracy, and effectiveness of the database, as well as developing the existing setup and reporting systems. 
• Implement and provide support for necessary system modules, including installation, configuration, and maintenance of an up-to-date database with all required data.

Job Requirements

• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
• Proven experience as a System Administrator, ERP Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security and data backup/recovery
• Familiarity with various operating or ERP systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills 
• Very good in English language