Field IT Service Coordinator

For one of our clients in the MedTech industry we are looking for a Field IT Service Coordinator , who will work for the company on site for 6 months via Hays, with the option of following internalization: Tasks:

• Translate business needs into business solutions, including technical recommendations
• Participate in and execute business/operation process improvement related to IT with function managers
• Participate in and lead projects, such as tech upgrades and rollout of new software/technology
• Uphold and follow IT standards and directives
• Provide 1.5 and 2nd partial 1 and 1.5 level support locally
• Responsible for IT service in India, including software/hardware support, network connectivity support, and local application support
• Provide IT-related training and coaching to users
• Travel as required to other locations in India and region (APAC) to support or for projects
• Hands-on experience in setting up computers in a Microsoft Windows environment, Windows Server, and Active Directory Administration
• Knowledge of switch management/configuration, network administration and management, and Microsoft 365 IT support

• Degree or equivalent experience within Computer Science field
• 2 to 4 years of relevant experience in IT service management and working with people at different levels of the organization
• MCSE, CCNA, or equivalent IT technical certification
• Exceptional analytical and technical aptitude
• Excellent problem-solving skills
• Ability to work independently and integrate well into teams
• Project Management credentials (eg PMP, Prince2) and ITIL certification are desirable
• Fluent in English with knowledge of other Asian languages being preferred

• Possibility to start working for an international company with a very good renown in an multi cultural team
• Option auf a permanent position after a start as an external worker
• Individual collaboration with our team during the whole recruitment process as during the project