Waiter/Waitress

Dubai, United Arab Emirates | Posted on 08/08/2024We are a leading wellness club in Dubai, dedicated to providing a holistic wellness experience. With state-of-the-art facilities, world-class trainers, and a focus on fitness and relaxation, we offer a range of services including fitness equipment, group classes, spa treatments, and a super food menu. Join our team and be part of a dynamic work environment where excellence and a passion for wellness are valued.Job DescriptionWe are seeking a friendly and professional Waiter/Waitress to join us. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring that our guests have an exceptional dining experience.Customer Service: Greet and seat customers, present menus, and provide detailed information on the menu.Order Taking: Accurately take customer orders and relay them to the kitchen staff.Food & Beverage Service: Serve food and drinks to customers in a timely and professional manner.Menu Knowledge: Stay informed about menu items, daily specials, and promotions to answer customer questions.Table Maintenance: Ensure tables are clean and properly set before and after customers arrive.Payment Processing: Handle customer payments, including cash, credit, and debit transactions, and provide accurate change and receipts.Problem Resolution: Address customer concerns or complaints promptly and professionally, escalating issues to management if necessary.Team Collaboration: Work closely with kitchen staff, bartenders, and other restaurant staff to ensure a smooth dining experience for guests.Compliance: Adhere to health and safety regulations, including proper food handling and sanitation standards.Other Duties: Assist with opening and closing duties, restocking supplies, and performing any other tasks as required by management.RequirementsPrevious experience as a waiter/waitress or in a customer service role is preferred.Excellent communication and interpersonal skills.Ability to multitask and work efficiently in a fast-paced environment.Strong attention to detail and a commitment to delivering high-quality service.Ability to stand and walk for extended periods of time.Flexibility to work evenings, weekends, and holidays as needed.A positive attitude and team-oriented mindset.BenefitsUAE Limited Labor Visa for 2 years (with the option to extend)Medical insurance coverage30 days of annual leaveYearly flight tickets to home country*Employee Recognition & Rewards: Recognition programs in place to acknowledge and reward exceptional performance and achievementsEligibility for performance-based bonuses or incentives based on individual and/or team achievements.

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