Events Manager - Waldorf Astoria Lusail Doha - Hilton
تفاصيل الوظيفة
Events Manager - Waldorf Astoria Lusail DohaAs Events Manager, you will be responsible for the successful event planning and overall execution of all Groups, Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.What will I be doing?Specifically, you would be responsible for performing the following tasks to the highest standards:Maximise all Meeting & Events Sales revenue opportunities through up selling of function itemsClosely monitor accounts revenue and business production for Wedding accountsReport to the GC&E Director on potential markets needing coverageMeet and welcome some top key accounts, group organizers and VIP guests upon check-inTake responsibility to conduct hotel inspection for all walk-ins, wedding groupsBe visible to organizers and clients during their event / group dates and monitor guest satisfactionRegularly review Master A/C postings to ensure postings are correctly doneCarry out negotiation for rates with wedding clients and organizersReview bills with organizers regularly to eliminate adjustments needed on final invoiceEnsure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover businessEnsure the GC&E Team Members generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectivelyAccurate administration and control of all Meetings and Events related reservations and blocksEnsure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policyTo meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the eventTo conduct Show rounds for companies & agents in line with the Company policyTo support the Food & Beverage operations and room reservations team with information as requiredEnsure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectivelyAttend Sales events, as requiredAdditional Sales Involvement:Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategyTo raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite paymentUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local marketWhat are we looking for?An Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:Able to develop positive working relationships at all levelsTo create a positive imageGood personal presentationGood understanding of C&E businessCompany/competitor awarenessPrevious experience working in an Event Planning EnvironmentGood administration skillsGood organization skillsProven customer service experienceAble to 'close' a salePrevious experience in a Sales environment - either proactive or reactiveIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of local marketKnowledge of hospitalityPassion for sales and for achieving targets and objectivesDegree-level qualification in a relevant fieldArabic speakerWhat will it be like to work for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#J-18808-Ljbffr Event Management
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