Qatar Executive - Cabin Experience Specialist

دوام كامل في a Laimoon Verified Company في Qatar

نُشرت يوم October 21, 2024

تفاصيل الوظيفة

About the role

As a Cabin Experience Specialist under Qatar Executive, you will be responsible for supporting daily Cabin Operations, preparing flights for a smooth Inflight experience, communicating with the client when a trip is booked, and closing flights with feedback.

You will ensure that every flight departs with all agreed catering, in-flight services, and equipment as requested by the client to maintain customer satisfaction.

You will be required to effectively communicate and coordinate with departments such as Sales, Procurement, QR In-flight Service - Product Development, Technical, Catering, etc. to complete the assigned tasks within the required time to achieve ultimate Service Excellence.

You will coordinate onboard tailored services to ensure the Cabin Crew receives the necessary support and guidance to deliver superior in-flight services.

You will track follow-up on customer feedback, in-flight experience, and ensure all queries, comments, and other communications received are dealt with expeditiously and efficiently.

You are expected to effectively communicate, draft correspondences, maintain and develop reports, proposals, and presentations, and support the 24/7 operations.

You will perform other department duties related to your position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

QualificationsAbout you

A successful candidate will have:

Bachelor's level with a minimum of 4 years or High School/Vocational/Diploma or Equivalent with a minimum of 5 years of job-related experience (Aviation/Hospitality/Travel & Tourism/Food & Beverage/Catering/Sales/Event Planning).

Ability to handle multiple tasks/deadlines and be attentive to details.

Ability to work under stress and dynamic operational changes.

Knowledge and understanding of Business Aviation, onboard products, and services.

Good knowledge and experience in worldwide culinary.

Experience in Aviation (Cabin Crew, Catering department, Operations, Lounges, Food & Beverage) will be an advantage.

Excellent English communication skills, both verbal and written. Proficiency in other languages is considered an advantage.

Excellent interpersonal and organizational skills.

Ability to foster excellent teamwork.

Proficient in MS Office applications.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

How to apply

Please see below for all eligibility and requirements for internal applications.

Please note that any applications not meeting the criteria will not be processed.

Employees must have completed a minimum of 10 months in their current role to be eligible to apply for an internal move.

All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process.

Employees can only have three active applications at any one time.

Employees must submit applications through the internal vacancies portal (via GEMS) only.

If you are a Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.

NOC is not required if this role reports to your current line manager within the same cost center. Please upload a single document stating this along with your CV.

I-NOC is required if this role reports to a different line manager. Please upload a signed and approved I-NOC, valid only for the position stated in a single document along with your CV.#J-18808-Ljbffr

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الصفحة الرئيسية قطر Qatar Executive - Cabin Experience Specialist

الصفحة الرئيسية قطر Qatar Executive - Cabin Experience Specialist

Qatar Executive - Cabin Experience Specialist

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

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