Key Account Manager-Automotive Digital

Job Summary:We are seeking a dynamic and results-driven Account Manager to oversee client accounts, develop strong relationships, and ensure the delivery of high-quality service. The ideal candidate will be a proactive problem-solver with a passion for customer success and experience in account management, sales, or client relations.Key Responsibilities:Client Relationship Management:Act as the primary point of contact for assigned clients.Build and maintain strong, long-lasting client relationships.Understand client needs and provide tailored solutions to meet their business objectives.Account Management:Manage client accounts, including contract renewals, upsells, and cross-sells.Monitor client satisfaction and take proactive steps to address any issues.Develop a deep understanding of the client's industry and challenges.Sales and Business Development:Identify opportunities for account growth and initiate new business development.Collaborate with the sales team to achieve revenue targets and KPIs.Prepare and present proposals, reports, and pricing for new and existing clients.Reporting and Analytics:Prepare regular reports on account performance, client satisfaction, and revenue targets.Analyze data to identify trends and opportunities for improvement.Provide insights and recommendations to both the client and internal teams.About the company:Onward Technologies Limited is a global technology consulting and engineering solutions company headquartered in Mumbai, India. Founded in 1991, the company has established itself as a trusted provider of engineering design and IT services to clients across various industries.With a strong focus on engineering and technology solutions, Onward Technologies offers a wide range of services, including product design and development, engineering solutions, IT consulting, embedded systems development, and enterprise resource planning (ERP) implementation. The company caters to clients in sectors such as automotive, aerospace, industrial equipment, consumer electronics, and manufacturing. One of the key strengths of Onward Technologies is its deep domain expertise. The company has developed extensive knowledge and experience in engineering design and technology solutions, allowing it to provide innovative and customized services to its clients. By leveraging cutting-edge technologies and industry best practices, Onward Technologies helps its clients optimize their product development processes, enhance operational efficiency, and achieve business growth.Onward Technologies has a global presence, with offices and delivery centers in India, the United States, Germany, the United Kingdom, and other countries. This enables the company to serve clients across different geographies and time zones, providing them with local support and a global delivery model. The company follows a collaborative approach, working closely with clients to understand their specific needs and deliver tailored solutions that meet their requirements.Onward Technologies has also developed strategic partnerships with leading technology providers to enhance its service offerings and deliver comprehensive solutions. These partnerships enable the company to access the latest tools, platforms, and resources required to address complex engineering and IT challenges. PRB